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Do You Make it Easy For Your Residents to Complain?
As I write this blog I am pretty much ready to severely hurt my neighbor! I live in a townhouse community and for the first year the neighbors were pretty quiet … and then they moved in. They seem to be nice enough people but have NO concept that thi...
Making This Community Better By Bribing You
In the constant push to make this community better, we are focusing on blog comments!  If you are a consistent reader of Multifamily Insiders' blogs, you will notice that thousands of people read our blogs on a weekly basis, but not so many take...
Marketing Minute Episodes 24, 25, & a Guest Post
Here’s this week’s episodes of the Marketing Minute, and the last episodes of the year.  In these episodes I talk about Seth’s new book and Twitter Search, while Brent Williams of shares a tool he uses for tracking l...
Not All Credit Scores Are Created Equal, FICO and VantageScore
According to the Fair Isaac Corporation, in the 1950’s, Bill Fair and Earl Isaac founded the company, which introduced a new concept of credit scoring to credit grantors. In 1981, FICO introduced the first credit bureau risk score. Today, the pr...
It's Suicide Season
Student Housing presents some interesting dynamics and challenges for Property Managers and Leasing Consultant Teams. Some of my most recent observations include: Helicopter Parents who initiate the leasing process for their college-age “child” ...

Training Trivia

For future renters or when putting someone on a waitlist, there is no real need to close.

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