SatisFacts (www.SatisFacts.com), a provider of resident feedback/surveys and online reputation management programs to nearly a million units nationally, is excited to announce the following new hires and promotions.
Joe Summers has joined SatisFacts as VP of Sales/East Region. Joe is an accomplished sales professional, having previously served as account and sales management executives with industry leaders CallSource, Valet Waste and Primedia (HPC). Just prior to joining SatisFacts, Joe had a long term career building the CallSource brand. In a related announcement, Jeff Proebstle has been promoted to Senior VP of Sales, where he will oversee the company’s national sales organization. Jeff joined SatisFacts in 2005, and has been responsible for building and overseeing the company’s national sales effort. In addition, Brian Barfield has been promoted to Regional VP of Sales/Southeast.
Lia Nichole Smith has joined SatisFacts as Vice President of Education and Consulting. Lia has over fifteen years of experience in training, property management and marketing. After being responsible for training 1,000 Customer Care Representatives at Nextel Communications, Lia began her property management career with Lincoln Property Company. In 2006, she became Director of Training and Marketing for SPM Property Management, a 14,000+ unit portfolio; in this position, she created the SPM Academy and a Learning Management System, as well as developed and managed SPM’s resident feedback program. In a related change, Jen Piccotti has been promoted to SVP of Education and Consulting. Jen joined SatisFacts in 2007, and has been responsible for directing SatisFacts’ education, client support and social media programs.
Nick Leonhardt has been hired as a Software Developer for SatisFacts. He will support SatisFacts’ CTO, Rob Trainer in managing and enhancing the company’s feedback and reporting systems. Prior to joining SatisFacts, Nick’s experience included programming responsibilities for a medical research facility systems provider, as well as website design for an automotive industry systems provider. Nick earned a BS in Computer Science from Princeton University.
Kiera Davis has also joined SatisFacts as an Account Coordinator. Kiera’s prior experience included sales support for the Baltimore Sun’s Media Group; in addition, she has two years experience in property management as a Leasing and Marketing Specialist. In her role with SatisFacts, Kiera supports the national sales team, serving as liaison between clients and the company’s Operations Department. Kiera earned a BS in Marketing from Philadelphia University.