With my property averaging 83:1, I am going to go the opposite way and say that I wish I had another staff too! Granted, I am probably spoiled in that I have as much office staff as I do, but for me, more office staff means more facetime with residents and future residents, both inside the office and out. One of my favorite pieces of my day is getting time to be physically on the property (outside of the office). Chatting with residents, picking up the property, helping the maintenance team. If i can address a maintenance issue as a resident reports it to me, without having to fill out the work order and make them wait for an hour to get the guys there, I do. The relationship between residents and property staff is a crucial make or break issue. It's not good enough to just bethe voice at the other end of the phone, they need to know faces and have a connection there.