Listen to Your Residents and Prospects
Relationships require listening and so do your current and potential residents.
Some get caught up in leasing then managing the property, and if you’re not mindful, you can be lost in the management duties, and forget to listen to the residents and prospects who are or can be responsible for the property's revenue!
Survey to your residents and your prospects.
Find out what annoys them, what challenges they face, what they most want and need; and how your property and amenities could match that.
End the survey on a positive note and allow them to discuss what impresses them about the property and the management!