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Topic: Percent of plumbing calls

Darrin Card's Avatar Topic Author
Darrin Card
Hi everybody!
I am trying to determine what percent of the total maintenance requests a typical property handles are plumbing related. This could be anything from faucet repair to hydronic heating, to snaking drains.

Any comments welcome! Thanks!
Posted 8 years 6 months ago
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Carey Bradburn's Avatar Topic Author
Carey Bradburn
The age of property and quality of water should be taken into account.
Posted 8 years 6 months ago
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Sandy Martin's Avatar
Sandy Martin
  • Karma: 21
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I would estimate mine at 90%, including clogged HVAC drain lines.

The other would be HVAC issues.

When I advertise for a maintenance tech, they must be proficient in plumbing and I test them on it.
👍: Mary Gwyn, Rose M
Posted 8 years 6 months ago
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Mary Gwyn's Avatar
Mary Gwyn
  • Karma: 13
  • Posts: 159
Year to date 22.3%.
Our portfolio ranges in age from 1970s (higher rate of plumbing service requests) to early 2000s (lower rate).
Plus it appears there was a little confusion over whether a hot water heater issue is plumbing or not ;)
Thanks for asking about important stuff!
Posted 8 years 6 months ago
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Matt Clark's Avatar
Matt Clark
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We're at roughly 20% for a 3.5 year old property.
Posted 8 years 5 months ago
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Mindy Sharp's Avatar
Mindy Sharp
  • Karma: 50
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Year to date 16.2% - but it FEELS like 90%! Properties are more than 30 years old.
Posted 8 years 5 months ago
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darrin card's Avatar Topic Author
darrin card
Hey guys thank you so much! I work for a plumbing supply company and am talking to over 100 multifamily professionals in a couple days and wanted an idea of what properties other than the couple i worked at experienced.
Posted 8 years 5 months ago
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Anonymous's Avatar Topic Author
Anonymous
I work for a leak detection company, and we are being asked to fill out an app, with COI's and paying a compliance depot fee, does anyone know what the cost of that is, the number listed in the paper work I received just makes you listen to a ton of ads, selling one thing or another, then gives you another number to call and it is a phone look up number? Any help would be appreciated.
Posted 8 years 4 months ago
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Percent of plumbing calls