Good morning. Our Yardi RENTCafé team wanted to contribute the following insight to this thread:
Thank you for your interest in the RENTCafé implementation process. New RENTCafé implementations are assigned a Yardi account manager to work with. The account manager specializes in the RENTCafé platform. They will create a project plan and explain the roll out process and client responsibilities. We do our best to make the process simple and quick. If your company, or properties, has customizations, such as to the leasing workflow, implementation may take a little longer.
Our recommendation is to go live quickly with your marketing site, and then continue to roll out additional features. It’s important for clients to have an internal technical contact initially. We also highly recommend involving someone from your marketing and operations side. The technical and operations contacts will oversee specific aspects of the implementation. We’ll help your marketing contact become familiar with our content management system to make full use of the advanced marketing features available in RENTCafé.
We’ll train your staff on how to manage prospects and residents, send email blasts, and much more. Ongoing support is available, in addition to training resources and free webinars. The RENTCafé platform is constantly evolving. We make every effort to keep clients informed, to provide the information you need to effectively manage your properties, and to help you grow your online presence once your properties are live.
Prospects and clients are welcome to reach out to us at This email address is being protected from spambots. You need JavaScript enabled to view it. if they have additional questions. Thank you.