D, have you approached just the property manager and asked his/her what his/her priority list is? That is where I would start. Then I would ask about the budget. Where are you expense-wise? What was budgeted for capital improvements? Then, yes, as Sandy is saying, make your list of things you feel comfortable doing in stages. However, it is important that the PM is allied with you in your attempts and plan to fix things. Otherwise, you will become discouraged and frustrated. A lot of Owners simply hear the words coming from a Maintenance Supervisor's mouth and immediately feel criticized and worry about the cost of fixing things. If you put a plan in place that addresses the needs of the property in a more budget-friendly approach, the Owners may become more receptive. In addition, this presentation may go over best when you and the PM present it together.