Is anyone successfully using Velocity for water and utility billing?

I have been trying to use their system for 5 months now on 2 of my properties. The process keeps getting more complex with more mistakes rather than easier. I use RealPage for my property management and thought it would best to integrate on multiple levels. I would love any tips anyone may have to make this smoother or the skinny on any other submetering companies to successfully interface with Onesite.

April...

Do you charge all tenants for "water" on top of their rents?
I was charged for water in my last apt. property (Arizona)...
and what the Management did was take the entire property water
bill and divid it evenly among the tenants. As they began to lose
tenants, our water bills went HIGHER and HIGHER every month.

I would much rather have been payin a "little higher rent" and
NOT have to pay for water/trash.

I just felt a bit "nickled and dimed"...gone are those days when
ALL utilities were paid.

In the city where I am now...some people are paying as much as
$500.00 per month electricity for a 1 bedroom unit...WOW! I would
definitely want to know that BEFORE I signed a lease.

Dan

Our apartments are individually submetered for water so residents are required to pay for what they use.

I'm trying to find a system or service to take the place of a "peanut butter" spread of water billing to all condo owners. Out last utility billing service was inaccurate and prone to mistakes. Any suggestions out there? I've hear Velocity's name but not sure after reading reviews. Iain

We started using them a couple of months ago. However, my property management software is Yardi (which I LOVE). We thought we were having so mnay issues because we aren't completely compatible with Real Page. It is a very tedious process. Before, we used ISTA and that worked seamlessly. I wish we were using them now.

WaterWatch Corporation is another national company you might consider for water and utility billing. Can be found online at www.waterwatchcorp.com .

Mindy the integration from Velocity to Yardi should work perfectly, we have many clients who use it without a hitch. If you would like for me to look into it please give me a call at 972-820-4715