I like your reply Rose. I took over one property from someone who was only available for a little while in the evenings and didn't use the office at all. There were several heated conflicts in the beginning. I stood my ground and said the office is closed, everything is locked up and didn't entertain the "I know, but.." conversations. I told more than one person you know, when I knock at your door and you don't answer I don't go staring in your windows, act like I'm beating your door down, or yell and swear at you - what makes you think this is appropriate behavior toward other people?