There were a couple blogs posts last month that I absolutely loved!! "Will You Be Remembered as the Smelly Kid?" by Morgan Oney posted July 22 and "The Yellow Brick Road to Nowhere" by Chrissy Surprenant posted July 23. Both caught my attention quickly by their creative titles (Good job Morgan & Chrissy!!).
I loved the content of each post. Both had good experiences to introduce what works and what doesn't work. I loved the suggestions Morgan provided in getting rid of various apartment smells as we're all faced with similar challenges at some time or another.
I also found Chrissy's experiences shocking, but think the shock factor helped everyone evaluate their own techniques and procedures for following-up.
So in answer to your question Brent, I learn from others' lessons. As much as I love statistics and believe they are essential in many aspects, I find I remember the stories more.