When I crossed the border 9 months ago from South Carolina to Charlotte, NC, I really didn't think there would be much difference in leasing and management. I knew the laws were different, but I didn't expect what I have found.
At least 2 or 3 times per week, we get threatened in some way by the residents. It's either "I'm going to call my attorney." "I want to speak to the owner." "I'm going to sue you." "I'm going to stop paying my rent."
OMG! If they ask us for anything and we can't deliver, it's as if the world has come to an end!!
A tenant actually left a message on the emergency line and said her dishwasher wasn't working so she couldn't cook and her family couldn't eat. She needed someone to come and look at it, RIGHT NOW!
Another tenant sent 4 texts last week that her kitchen sprayer wasn't working.
This week's "The Big One" was a tenant who asked us to give him an eviction letter to try to get rent assistance due to his job loss. It's our policy not to give anyone a late letter before the 6th.
He went off on the manager so bad, she had to call the police and ban him from the office and common areas. She was scared to death!
This has actually happened before, about 4 months ago.
I don't get anything like this at my property across the state line, 15 miles away. Similar properties, too.
Is this a growing or isolated trend?
How was your week?
:ohmy: