I have 330 units at 15 sites and I am having a heck of a time keeping up. All are managed out of the corporate office.
I have 45 vacant and 25 on notice. Two leasing consultants are out doing tours all day, but with all my office responsibilities, answering phones, taking tenant calls, setting tour appointments, property bills/accounting, creating rent rolls, meeting with brokers for the for sale properties, preparing & posting notices, (all over town,) I am having one heck of a time keeping up and I am letting everyone down.
Are the expectations set too high? Will I be able to get caught up and manage everything eventually? Or do they expect too much? On top of that, there isn't any existing policy, so I have to either wing it or create it as I go and make time to document some procedures. I'm trying to put some systems in place and create some policies, which aren't going over so well with some of the staff, who are used to just doing things their own way.
I should add that this is my dream job and I do love the people, the company, and the work!