If you do not have the ability to add washer/dryers to the units themselves; something else to add to the laundry facilities/fitness center/pool area would be WiFi access if you have not done so already. If you have a business center, it should be near a laundry facility.

Great idea! We tried making the laundry room more fun, putting in a buffet table, some comfortable chairs, games, books, magazines, and vending machines. All of our things were stolen, and residents now use the space to dump their heavy junk that they don't want to pay to take to the dump. Right now there is a broken big screen TV lying on the floor. This happens about twice a week and is extremely difficult for me to get up the stairs and out to the dump. All that is left is the vending machine. :(

So it sounds like the solution I use for myself might be the best option. The tricky part will be convincing the owner. My little washer that hooks up to the sink actually cleans better than the units in the laundry room. Since my apartment is on the fifth floor and my laundry room is on the second floor, my little dryer that vents out a window sure beats the four story hike with big heavy load!

The problem with NOT offering them is that if you have a prospect with limited mobility, that person runs the risk of not having a laundry facility that is convenient to their unit, or not entirely usable to them. An in unit washer and dryer is likely to be a 'make it or break it' deal; especially if your comps are offering them. Unless you offer 24 hour laundry access; that could present a problem to some that may not be practical to solve as well.

I know if I had a mobility issue, I would not even consider your property unless it had in unit washer/dryer (or hook ups); UNLESS the rent amount was significantly lower than others I had looked at.

We installed them 6 years ago. The residents end up hating them. They take to long and never actually dry the clothing. The service tech, that services our LG machines actually told us that they are not suppose to completely dry the clothing??? They have been a waste of money. We are now upgrading our common area laundry.

I am not a fan of the ventless systems, we have one property in Kansas that we offered those, but almost everyone has given it back to us.

Why not looking to turn your laundry room into a fun place? Maybe give away some free laundry use?

If you put washers in the units, remember that your water and sewer cost are going to go up.

Good to see you thinking out of the box for your property.