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Internet Listing Services (ILS) have long been the cornerstone of apartment property marketing, serving as vital information hubs to establish online visibility and generate leads, reminiscent of the early 2000s Windows background era.However, recent years have witnessed a paradigm shift in the discourse surrounding apartment marketing. Communities now prioritize investments in websites, branding, Google Ads, and broader digital marketing initiat ...

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Managing a multifamily property efficiently often involves optimizing how rent is collected. For property managers, automating resident payments means creating a system where all forms of payment, including checks and cash, are converted into digital transactions. This approach accommodates residents' payment preferences and enhances the efficiency of processing rent payments for the property management company on the back end.What is an automate ...

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 If done incorrectly, attempting to generate leads from sources outside of your industry in an attempt to grow your company or earn referral fees may be rather discouraging. For your business, reaching a wider audience and drawing clients from non-traditional sources can be transformative. This is a summary of how to modify your approach to appeal to a larger audience.Targeting A Broader Market:Some Of Your Marketing Focused On A Broader Geo ...

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Do you all use a punch makeready checklist?

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Guest Insider Yep!
Used to be paper, now part of our workorder system.
Same with painting for turns.
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Guest Insider All our systems are automated.
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Apartment market conditions continued to weaken in the National Multifamily Housing Council's (NMHC's) Quarterly Survey of Apartment Market Conditions for April 2024. With the exception of Sales Volume (52), which turned positive this quarter, the Market Tightness (41), Equity Financing (49), and Debt Financing (44) indexes all came in below the breakeven level (50)."Inflation has come in hotter than expected over the past few months – as the she ...

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 The advent of adaptive reuse multifamily developments is now. But what is adaptive reuse—and why is it suddenly popular? Adaptive reuse is redevelopment that takes an existing structure and adapts it for another use. In multifamily developments, this can look like a partially remodeled historic hospital converted into a mid-rise apartment community. (The project also employed new ground-up development.) Adaptive reuse has become more popula ...

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Should a regional manager be put in charge of the property from which they were promoted? Should the staff report to the property manager or should they continue to report to the old manager that is now the regional manager? The staff has been instructed to call the regional manager and ignore the manager if the staff doesn't like an answer that they get from the manager. The regional schedules meetings and work on property and purposely leaves... Show more

Guest Insider No a Regional who over sees there property that they were promoted from should find there new role and what the means. Due to a new property manager coming the staff need to show respect and understand the chain of command.
While it is easy to get/report directly to the regional, they should not. As a property manager you cannot build a bond/trust with your staff in-site and regional unless regional promotes the chain of command.
While the regional can be a friend, it should keep that relationship to be personal and not on a professional level.
Don’t give up, if you like the company and just keep doing your job and if it keep persisting contact hr dept. for potential guidance.
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Guest Insider Micromanager at it’s best. Truthfully, those are not ready to be promoted.
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Does anyone have a good recommendation as a Regional for an app to help keep track of multiple properties when visiting. Inspections, notes, lists, etc.

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Guest Insider Zinspector
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Guest Insider Site Audit Pro! I have used it for years!
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Kimberly Smith Trello is free.
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 Are There Resident Bullying/Harassment Best Practices?It's simply a part of any property; your residents aren't always going to agree. This makes conflict inevitable, but the key turning point is when it turns into bullying and harassment. To be clear, the Fair Housing Act states that resident bullying and harassment cannot be tolerated. Are you sure that your property, as a whole, has the best practices in place when it comes to resident b ...

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With the help of the National Apartment Association (NAA), we're is following these key issues for apartment maintenance teams.EPA's 'Impossible' Lead Hazard StandardsRental properties could be deemed a hazard with an almost zero lead level.The Environment Protection Agency (EPA) recently published a proposed rule that would dramatically alter the way lead dust hazards are classified. The agency has proposed that any detectable amount of lea ...

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If you're trying to make a name for yourself and your target audience lives in multifamily communities, you need to use powerful branding strategies for multifamily properties. Establishing a strong brand can give your property an edge over competitors, gain the trust of potential renters, and improve the likelihood of successfully leasing the rental property. In this guide, we'll go over some effective multifamily marketing strategies that work. ...

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Please see photo for question…originally posted to incorrect account.

Please see photo for question…originally posted to incorrect account.
Guest Insider I recently tempted at a property that had in Community Policies that they had 2 weeks after each Holiday to remove all decorations. But non Holiday wreaths were fine.
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Guest Insider Honestly when you try to enforce it people do not like being told what to do, so it causes so much more unpleasantness and bickering. 100% not worth it!
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Guest Insider I had a resident who kept her Christmas decor up until her son came home from an overseas deployment. Sometimes there might be a reason for the decor staying up. We still have people with holiday lights up.
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Good morning everyone! On the hunt for a new Procurement and accounting software! We use yardi voyager 7s(soon yardi8). We currently use Avid Exchange for Accounting and recently ended Yardi Marketplace. Any leads you can offer would be amazing!

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Joy Arsham Anzalone Isnt avid exchange for payables ? You’re saying you’re using it for accounting? Isn’t it just payables ?
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Felisha Miller Can I ask why you stopped Marketplace? I'm looking at this now.
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Jami Blenner there is not a mobile app which caused a rift in buyin from the users up front. You cannot make custom purchase lists on a mobile browser, which caused some frustration beings that our maintenance professionals were the ones who would have benefited the most because of it. The price comparables for the catalogs that we had were higher than your typical Amazon listing which ended up having the guys order outside of marketplace. Home Depot and other vendors required you to get a credit card for every single property, and their credit card application and paperwork was extremely tedious for the team. You personally cannot manage or administer the platform for users, you always have to send requests to yardi to add/remove/ move users to other properties.
Just overall it wasn’t a good fit, even though I really wanted it to be! In the end I have to be considerate of how it affects the users.
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Budget season doesn't have to be a stressful scramble. Imagine a future where you leverage data to not only streamline the process but also gain a strategic advantage for your entire property management operation. Evaluating data can help determine which processes and vendors should be reevaluated to fit the changing needs of your organization. Below are a few tips to help you survive Budget Season 2024.Unlocking Hidden Potential: Efficiency and ...

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Good Morning, I am looking for a policy/best practices regarding associates that live onsite, if anyone is willing to share. I am specifically looking for how long they need to be employed before moving onsite, do you allow them to transfer units, etc. Thank You!

Donna Wilkenfeld Yes to both, we allow our employees to move on site at the time of hire, we hired them so we prefer to show trust right out of the gate. We do however deduct their portion of rent from paycheck so they are never late that could cause a strain on the relationship, they also sign a employee housing agreement that gives them 7 days to move off site if we part ways by either party.
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Niki Baker Thank you!
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