Home Insider Blogs Don't Miss an Important Component to Screening New Tenants!

Apartment Blogs

Blogs from our fellow Multifamily Insiders!

Oct 13
2009

Don't Miss an Important Component to Screening New Tenants!

Posted by: Bill Gray

Tagged in: Untagged 

Bill Gray


Share

Share on LinkedIn

A vital part of tenant screening requires more than learning about applicants, their employment and credit history—it’s learning everything you can about their previous rental history. Yes, former landlords who have rented to this tenant before have a wealth of information which should be weighed carefully before you approve an application.

Think about it. For six months or six years, former landlords have received or not received payments from your applicant. They know how the tenant left the property and about any complaints made when they leased it.  Their file and recollection can provide you with more insight than you’ll find by calling employers or ordering a credit report.

Start with the end in mind and weed out any applicants who might not treat your property with a gentle, kind, and caring hand. Was their former landlord impressed with the condition and cleanliness of the property when the tenant moved out?  Or were they overwhelmed and disappointed with the lack of attention and personal consideration they showed by leaving the unit a mess?

Screening former landlords can reveal much more, though, and the information you gain is worthy of your time. Does the tenant have a history of short-term housing, indicating problems with payment or other terms of the lease? Was the tenant a nuisance to other tenants? Did the tenant honestly disclose past information to previous landlords, and did that information hold true?

I should note here that all applicants are not Honest Abe.  Dishonest applicants know that telling the truth on applications could hurt their chances of being accepted—as it very well should.  So, they come prepared, armed with a list of references, addresses and phone numbers—of imposters. I’ve seen cases where tenants provide false names or contact information for previous landlords, steering potential landlords to friends or family members who agree to aid and abet them in their quest for housing. For that reason, you might want to ask more specific questions—like how many units do you have, please verify the applicant’s social security number so I know we are talking about the same person, and can I have the name and address of another tenant so I can ask them for a written reference for this tenant.

By asking more questions, you’ll be able to do a better job of determining whether this landlord is legitimate—or not. In addition, be aware of legitimate landlords who will tell you exactly what you want to hear because they will do anything, including lie about a tenant’s past, just to get rid of them. So, suffice it to say that while screening should include interviewing former landlords, it should be considered just one piece of the whole and weighed accordingly.

Ask these questions when talking with the current or previous landlord:

                1.            What was the tenant’s payment history?

                2.            Did the tenant give sufficient notice according to the lease?

                3.            Did the tenant fulfill all of the terms of the lease?

                4.            Did the tenant give a reason for moving?

                5.            Were there any complaints from neighbors about the tenant?

                6.            Would you rent to this tenant again?

Most landlords stick together, understanding the difficulties and headaches caused by bad tenants. If you’re lucky enough to contact one who is willing to honestly divulge information, you’re a step ahead of the game. Their glimpse into the tenant’s past can play a vital role in helping you to determine whether a tenant will pay their rent on time, fulfill the terms of their lease, and take proper care of your property.

It is worth the extra effort to screen applicants, and just as important to screen their former landlords. When you do, you can save yourself a lot of time, effort, money, and elbow grease when you part ways.

Email me with your tenant screening questions.

Bill Gray

Bill@thelandlorddoctor.com

www.thelandlorddoctor.com
Hits: 711
Comments (1)Add Comment
1973
written by Blake Ratcliff, October 14, 2009
I am passing this information to my staff and placing excerpts from your post on our blog as well. This is a well thought out piece that may save a lot of headaches and improve results.

Blake Ratcliff
www.apartmentmarketingsolutions.com

Twitter Responses

 
What Do You Think?

busy

Insider Blogs

Brent Williams Increasing the "Mojo" at your office
This past month, Patty Morgan-Seager presented a webinar on how to increase your “Mojo” and positive attitude.  During the webinar, we asked everybody on the webinar what they did to increase the Mojo at thei ... by Brent Williams
Read More...

TReX Global Tips to Keep Your Books Updated
Why Book keeping?Without proper Business book keeping practices, your business is susceptible to cash flow issues and potential legal problems.  Book keeping is one of the most important of your business records since it ... by TReX Global
Read More...

Ken Shafer Five SEO Myths You Should Avoid
We’re all busy people and time is short, right? We need to be out there filling vacancies, so time to spend on the website and SEO is limited. Let’s see if we can help you by debunking a few myths that could be ea ... by Ken Shafer
Read More...

Christopher Higgins No checks, no cash - NO PROBLEM. The rent payment question...
I just finished taking the Multifamily Insiders and SatisFacts survey on rent payments. I encourage each of you to take part so that the sampling is all the more representative of the industry, even if you don’t current ... by Christopher Higgins
Read More...

Dan Ferris MF properties are MUCH MORE than just marketing & the apartment units!
I'm just wondering WHY.....it seems 90% of the blogs written on this website are directedtowards MARKETING or the UNIT interiors?  I see blogs that state how you can save $20 re-painting units; or parties for tenants; gr ... by Dan Ferris
Read More...

Daisy Nguyen 5 Things To Do NOW to Deter Crime From Your Apartment Community
Crime is an issue in any apartment community. Because apartments communities are denser populations, your apartment complex can be appealing to criminals - in a short amount of time, over a short distance of space, they hav ... by Daisy Nguyen
Read More...

John Stepleton 10 Tips on Taking Better Property Photos
One of the most important elements of your apartment marketing strategy is your property photos.  Even if you aren’t a professional photographer, here are some creative ways and hints for taking great pictures of ... by John Stepleton
Read More...

Read More Blog Posts
 

Like it? Share it!