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Home Insider Blogs John Stepleton's Blog Intersted In Building A World Class Culture? Learn From the Best!

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Aug 30
2010

Intersted In Building A World Class Culture? Learn From the Best!

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Posted by: John Stepleton

Tagged in: Customer Service

I first heard about Zappos.com a few years ago.  Unlike some people I first heard of Zappos.com because of their unusual corporate “culture” not because of their online shoe store.  Over the years I had read a lot about Tony Hsieh and it was a goal to get the chance to visit their world famous headquarter myself.  Earlier this year I got my chance.  What an amazing experience – words can’t describe the experience.

Tony Hsieh took the company from almost no revenue to over $1 billion in less than ten years!  And, he did it by simply focusing on building the best culture he possibly could.  The result is an industry leading brand and company that was recently bought by Amzaon.com for $1.2 billion.

If you would like to see for yourself you can take advantage of a free tour Zappos.com without leaving your desk.  Here’s the information – share it freely!

What:  Join us for a virtual tour of the Zappos.com Family Headquarters!

When: Tuesday August 31, 2010 at 10:30 a.m. PST/ 12:30 p.m. CST/ 1:30 p.m. EST

Where:  http://www.zapposinsights.com/main/webcast

Don’t reinvent the wheel – learn from the best and take the tour from your friends at Property Marketing Gurus.com


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