Multifamily Blogs

This is some blog description about this site

Have You Heard of R.U.B.S.?

Have You Heard of R.U.B.S.?

By Salvatore J. Friscia, San Diego Premier Property Management, San Diego, CA

If you own multi-family rental property in the southwestern United States you should know about RUBS (Ratio Utility Billing System). A large majority of multi-family rental properties in California, Arizona, Nevada, and NewWater ConservationMexico are individually metered for electric but have what’s called a “master” meter for water. The electric usage of the tenant is paid for by the tenant and the water and sewer usage for the entire complex is typically at the owner’s expense. This expense can be rather costly and eats into the NOI (net operating Income) of the property producing a negative effect on the value of the asset. Most industry experts foresee prolonged price increases for water consumption as the areas mentioned above are currently dealing with drought and long-term water conservation concerns. To mitigate this expense savvy investors have typically reduced water consumption by the installation of low flow toilets, low flow shower heads, and landscaping of indigenous plants or desert landscaping in common areas. While this helps reduce cost it doesn’t eliminate it and the owner is still burdened with an expense that continues to outpace reduction methods. Some owners have gone as far as installing sub-metering on each individual unit if the property’s current piping system allows it. This would seem to be the best solution but once again this is only feasible if the properties current piping system will allow you to make these changes. All of these methods are helpful and will curve water consumption and the cost associated with it but unfortunately all of these methods also require an initial capital investment by the owner to implement. Depending on the size of your property, this initial capital expense could be significant — sub-meters can cost anywhere from $200-$400 per unit not including installation fees.

The RUBS (Ratio Utility Billing System) uses an allocation formula that divides a property’s water bill among its residents based on square footage, number of occupants, or some other quantitative measure. It allows the owner to recover a substantial portion of the water and sewer cost by proportionately allocating the costs amongst the tenants. To implement RUBS it is recommended that an owner give monthly notices for at least 6 months to all tenants about the new program. This will give adequate time for the tenants to absorb the changes and understand the new cost associated with the billing. Studies have shown that the loss of tenants will be minimal and the cost associated with the savings from the program will outweigh any short-term vacancy bumps.

The owner then takes a percentage (typically 10% to 20%) from the total water bill for common area usage and allocates the remaining amount to the tenants. Some owners gradually increase the percentage for which tenants are responsible to ease tenants into the program over a yearly time frame. The RUBS program is a useful tool that eliminates the outlay of capital and the high cost associated with sub-metering. When implemented correctly the program will reduce operating expenses and increase the overall value of your property.

 
This comment was minimized by the moderator on the site

The biggest strike against RUBS billing is that it still does not offer incentive to the resident to conserve. In areas dealing with drought and other long-term conservation issues, submetering systems really are the way to go. Submeters give each resident full control of their own utility bill by billing each resident ONLY for water/gas/electricity that they have consumed.

Additionally, (water) submetering systems can often be purchased for around $200-$400 per unit INSTALLED. Size & location of community, existing plumbing configuration and the equipment proposed are the key factors that determine price.

  Chuck Bentley
This comment was minimized by the moderator on the site

Chuck, there is still incentive to use less with RUBS. If everyone uses less, the amount to allocate is less and each unit's charges will be less. You can argue that the price signal isn't as effective but you can't argue that there is NO incentive.
Many properties can't be metered absent a point of use system (which is not allowed in CA). The alternative is in-rent billing which has absolutely no incentive to conserve and in fact has an incentive to use as much as possible.

  joey t
This comment was minimized by the moderator on the site

Submetering systems can vary in cost dramatically. We are actully giving a client a bid today for a retrofit for 372 units that averages $110 per unit, installed. Zero to little financing is also available. In some areas you can actually pass back part of the cost to the residents through administrative fees.

While we do see the biggest change in consumption at a property with submetering systems installed, a decrease can also be seen when a RUBS program is used. Educating your residents on ways to save water is key.

  Kathy Porter
This comment was minimized by the moderator on the site

I am in southern california and I've looked into the sub metered units for my nine unit building and the numbers were more like $3,000-$4,000 per unit not $300 or $400. Are there other vendors I may have missed beside L.A.D.W.P?
I am going to look into the RUBS program but my assumption is that in the end the owner is still responsible for the bill so once the tenant finds that out they can use that to their advantage and may or may not pay their portion.

  Greg
This comment was minimized by the moderator on the site

Greg,

Our company would be happy to give you a quote. You can call Scott Springs, Regional Sales Manager for Minol at 866-906-4665. California does have pretty strict regulatory guidelines, so that may make it a bit more expensive, but $3k to $4k seems outrageous. There are specific meter types that must be used and they have to go through California Weights and Measures for inspection prior to installation.

Just a note, even with submeters, the owner still pays the utility directly and the residents reimburse the owner for the expense after the fact. Landlord/Tenant law and your lease will dictate what measures you can take to ensure your residents pay for their share of the expense.

  Kathy Porter
This comment was minimized by the moderator on the site

Greg,

I agree with Kathy, $3-$4K is very high for a nine unit complex unless there was extensive plumbing work that needed to be done in order to add the meters to the property. I just finished a submetering job for complex in San Diego and it was more along the lines of $300 to $400 per unit.

In regards to RUBS we have seen great success with implementing it at the properties we work with. The key is to maintain open communication with tenants so they are involved in all aspects of the conservation efforts. We have an office in Southern California. Feel free to give us a call if you need additional information. We would be more than happy to take a look at your property and talk about different options for you and your tenants. Multifamily Utility Company 800.266.0968

  Josh Piper-Mock
This comment was minimized by the moderator on the site

A brilliant new way to rip off the tenants and make extra cash for shady utilities companies and property management companies! But the tenants are catching on...

  Guardiana
This comment was minimized by the moderator on the site

If the utilities are included in the rent they are not free, where did you get this idea?

If utilities are included then it allows to bypass completely unnecessary utilities management company because the bills are sent directly to the property and avoid extra fees to the tenanants. If the landlord insists on charging for the utilities separately, than landlord has to invest into individual meters. Do you know who pays for PG&E meters at the apartment communities? How about all meters in individual homes?

  Guardiana
This comment was minimized by the moderator on the site

Hi Guardiana,

I think you've got it right when you say that utilities if not billed out separately will simply have to be incorporated into the rent expense. The problem with simply rolling this additional cost into rent is two fold.
The first issue is one of fairness. I personally would much rather be billed based on the most fair ratio possible using a RUBS system than simply knowing that the rent was unilaterally raised to a spot where the property knew they could cover the water bill each month. This is where you mention the fairness of making someone pay for the "wasteful ways of others." In truth RUBS is about trying to find the most fair way to distribute the bill. A flat rental increase must be processed the same for a single renter as it is for a family of five. RUBS means that things like number of occupants in each home can be taken into account and calculated accordingly.
The second issue with simply rolling utility cost into rent is that it provides no incentive for conservation. I understand that with RUBS there is still a group mentality where it is easy for one person to use more and allow the rest of the community to pick up their bill, however the simple expedient of making everyone aware that there is a water bill to be paid will result in collective conservation (particularly when compared to never seeing this cost). Even worse is the fact that rent cannot change month to month. So even if conservation was promoted and usage reduced at a community management can't reward everyone with a monthly rent drop because the water bill was lower. What's more, because there really isn't an option to not cover the water bill each month the increase in rent really has to more than cover the average monthly water expense.

While RUBS may not be perfect (and by definition it is based on a ratio and not perfect) it is almost always more fair than a flat billing and better for the individual than a simple flat increase in rent even taking...

Hi Guardiana,

I think you've got it right when you say that utilities if not billed out separately will simply have to be incorporated into the rent expense. The problem with simply rolling this additional cost into rent is two fold.
The first issue is one of fairness. I personally would much rather be billed based on the most fair ratio possible using a RUBS system than simply knowing that the rent was unilaterally raised to a spot where the property knew they could cover the water bill each month. This is where you mention the fairness of making someone pay for the "wasteful ways of others." In truth RUBS is about trying to find the most fair way to distribute the bill. A flat rental increase must be processed the same for a single renter as it is for a family of five. RUBS means that things like number of occupants in each home can be taken into account and calculated accordingly.
The second issue with simply rolling utility cost into rent is that it provides no incentive for conservation. I understand that with RUBS there is still a group mentality where it is easy for one person to use more and allow the rest of the community to pick up their bill, however the simple expedient of making everyone aware that there is a water bill to be paid will result in collective conservation (particularly when compared to never seeing this cost). Even worse is the fact that rent cannot change month to month. So even if conservation was promoted and usage reduced at a community management can't reward everyone with a monthly rent drop because the water bill was lower. What's more, because there really isn't an option to not cover the water bill each month the increase in rent really has to more than cover the average monthly water expense.

While RUBS may not be perfect (and by definition it is based on a ratio and not perfect) it is almost always more fair than a flat billing and better for the individual than a simple flat increase in rent even taking into account other fees.

Read More
  Elliot Rich
This comment was minimized by the moderator on the site

Elliot,

By definition charging something other than for actual use is unfair. The degree of unfairness will vary. RUBS exists because of the insatiable greed of landlords and con artists running the utilities management companies who are all too happy to feed it because they found a legal way to make money out of nothing.

I see including utilities in the rent being less unfair than doing RUBS. At least it spreads actual cost without all the crazy fees attached. I lived next door to people who were doing laundry every single day while on RUBS. It were only 2 of them with 2 little dogs. Those who live like that will not be encouraged to save unless they have to foot the entire bill by themselves without passing majority of it to others. On the other hand, the property has very little incentive to conserve when they are paying only 5% of the bill. I saw broken sprinklers running water for days at the time!

Bottom line, if the landlords want to charge for utilities they should do it on individual bases, or include it in the rent if it's not possible.

  Guardiana
This comment was minimized by the moderator on the site

The more I look into it the worse RUBS looks. Who came up with a brilliant idea to include square footage in calculation? For the tenants at my property it translates into $25 difference between bills received by a single person occupying a studio vs. single person in one bedroom. Did someone decide that lesser footage causes a human being to use bathroom and shower less? My bills at submetered property used to be $25 now I get charged over $70! Sheer insanity! Expect a class action lawsuit!

  Guardiana
This comment was minimized by the moderator on the site

RUBS is exactly opposite of what you use to encourage saving water; in fact - a class action lawsuit in my building is going to expose the very scam of this sneaky way for landlords to break the law by increasing the rents on tenants.. to conserve individual water meters need to be implemented.. it’s outrageous a 900 sq foot unit gets billed 110.00 that’s insane; RUBS is a scam; I can go out of country for the month and come back to a 100.00 water bill ... my 2.5 GPH shower head if left on all day wouldn’t amass that kinda bill... Don’t e fooled; RUBS is a mafia style lazy approach to make tenants pay for water; especially in old properties where there are leaky pipes. SCAM.. use meters if you want to save water; pay ???? for individual water usage... Think of it like going to dinner w 20 people; whose never been screwed and paid someone else’s bill; well RUBS is like that; you’ll always pay for someone else’s lack of respect....

  Dr. Louis Waterman

Comment Below

  1. Posting comment as a guest. Sign up or login to your account.
Attachments (0 / 3)
Share Your Location