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May 23
2008
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Getting Proactive with Social Media
Posted by: Brent Williams on May 23, 2008 01:00 Tagged in: Social Media , Customer Service
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In the many conversations at the few (although innovative) property management blogs, we've talked about using social media in different circumstances - in this case, using social media to monitor your company's reputation, reacting to those posts to provide excellent customer service, and even leading the conversation in a positive way when it comes to your company. This article is great about discussing two out of three of these uses: http://www.usatoday.com/tech/products/services/2008-05-20-online-reviews_N.htm





