Banner

Training Trivia

Regardless of your pet policy, it is fine to charge a pet deposit or fee, as long as you allow residents to have service animals.
Powered by Grace Hill
 
 
Total votes: 62
Home Insider Blogs Daisy Nguyen's Blog How To Be Successful In The Apartment Industry: Participate, Participate, Participate! -by Daisy Nguyen

Apartment Blogs


Dec 30
2009

How To Be Successful In The Apartment Industry: Participate, Participate, Participate! -by Daisy Nguyen

 Print

Posted by: Daisy Nguyen

I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment communities more successful? 2.) How do we make OURSELVES more successful?

As a consultant and a writer of a popular industry blog, I meet with A LOT of people. I meet with EVERY kind of person in the industry from site personnel to vendors at every level, from to Regional Managers to directors to VP's to CEO's/COO's/CFO's, to developers, partners, investors & owners of apartment communities.

My answer is ALWAYS the same: PARTICIPATE, PARTICIPATE, PARTICIPATE!

Image provided by Chooyutshing on Flickr through creative commons license.

1.) PARTICIPATE: Participate in something bigger and greater than your own apartment community. I KNOW you have a million things to do and there isn't another minute you can commit to someone new, but YOUR PARTICIPATION in something greater will return ten-fold to your success at your apartment community, as well as return ten-fold in your own personal successes. I'll go out on a limb here and say - I PROMISE that any participation you give will be returned to you ten fold. If not, give me a call, and I'll take you to lunch and eat my words.

2.) PARTICIPATE: Don't just JOIN your local apartment association, JOIN, PARTICIPATE, ENGAGE! There is no better way to work/network with other industry professionals in your market than at your local apartment association. Chances are, they ARE looking for volunteers to participate in committees, tasks forces, surveys, focus groups, etc. Do you think that your opinion doesn't count? In an industry that serves this many people, YOUR opinion DOES count. For every 1 person who DOES participate, there are dozens if not hundreds of people who do NOT participate. YOUR opinion COUNTS simply because you have made a commitment and gotten involved. Is your local association too small? Help them grow and expand by getting more people involved. Hey - it's YOUR local apartment association - make it truly YOURS.

3.) PARTICIPATE: Participate in a local non-profit in your market. This could be a local non-profit housing provider OR this could be a local non-profit community group. As with your local association, they ARE looking for volunteers for their boards, focus groups, tasks forces, surveys, fund-raisers, etc! Especially in this market and economy, they need your expertise. Find something that MOVES you and PARTICIPATE with THEM. You will be in for one of the most rewarding commitments you can make. I know it is MY most rewarding commitment - who knew that working for free has its rewards?

How does this help you with the success at your apartment community? In participating, you'll hear from other industry professionals, like yourself (and some NOT so like you!). You'll hear different ideas, different perspectives, different personalities. You'll learn, you'll grow, you'll make new friends that can last a lifetime. You'll meet tons of new vendors that are PARTICIPATING. - I love vendors who participate - it tells me they are committed to the industry's success  and not just their own. You will be exposed to ideas, people, information and opportunities that you did NOT have access to prior to your participation. You'll be the first to know about networking events hosted by your local association, notified of training opportunities produced by the local association, be in the "know" new trends and products and through your expanding network, get to know the world OUTSIDE of your box. You can take these new ideas, exposures and bring them back to your apartment and apply them to make your apartment community more successful and making you more successful. Talk about a WIN-WIN! That's a SCORE!

In case you are wondering, I participate in my local apartment association, MN Multi-Housing Association (MHA) - one of the best and nationally recognized associations in the U.S. (http://mmha.com/ ) or check them out on facebook!

Participation with your local non-profit brings challenges and HUGE rewards. I participate in a local non-profit affordable housing provider called AEON. (Or you can check them out on facebook. I also mention them in a past blog article.) The challenges are the time commitment involved and understanding that non-profits work a little differently. The rewards are much the same as in the local apartment association - I have chosen to surround myself with other successful people who are COMMITTED to the same CAUSE that I am committed to. The people in that group are as wide as our industry - and every one of them smart, driven and a FORCE to be reckoned with. The contributions I have made by participating have been returned to me ten-fold in the form of new ideas, new connections, new perspectives and new friends.

In a world and time where it is so easy to get caught up in OUR OWN little dramas, a more global PARTICIPATION can help us bring additional focus to our apartment communities and to our own careers. It's YOUR community, it's YOUR career! PARTICIPATE and make it truly YOURS!

With New Year's coming - make it a New Year's resolution to PARTICIPATE!

 Don't get it? RENT SODA. GET IT!

-Daisy Nguyen in Minneapolis, Minnesota MN

Daisy Nguyen is owner and CEO of RENT SODA, a business and marketing consulting company. Become a FAN of RENTSODA, connect on LinkedIn, FOLLOW RENT SODA on Twitter, visit her website, RENT SODA, or read the blog, RENT SODA, Don't Get? GET IT! for more information and regular blog entries.


Comments (6)Add Comment
2991
written by Nicki Thielen, December 31, 2009
Totally agree with you!
2672
written by Daisy Nguyen, December 31, 2009
Nicki: Thanks! So much good can come out of participation!
62
written by Brent Williams, January 04, 2010
Great post, Daisy! In many places, there are so many "lurkers" out there - Yes, they read all the posts (attend the events), but don't take that next step. And just like you were saying, the value they get out of the group isn't nearly as high compared to an active member.

For those reading this blog, I have a great example of someone getting direct benefits out of participating. Heather Blume is an incredibly bright person in Washington and participates in all sorts of ways: She attends events both locally and nationally, she participates through Twitter and Facebook, and blogs here on MFI and on her own blog. Because of these efforts, she has become a force in the industry and is asked to speak all across the country. Her success results directly from her abilities and her efforts to participate in the multifamily community, just like Daisy has said here.

And what's great is that participating doesn't always take a lot of effort. The first comment on this blog was by Nicki, who just took 5 seconds to say something nice about the blog. Those small instances will quickly add up, and she will get benefits far beyond the effort it took to write that comment!

Thanks again for the great post, Daisy, and sorry for the long-winded response - it's just something I'm passionate about!
2672
written by Daisy Nguyen, January 04, 2010
Brent: I love your passion, and YES. PASSION creates opportunity. With your example about Heather Blume, she created her opportunities through her ACTIVE participation. So many of the people I see that are truly active in the industry (whether it to be with their local association or with another non-profit) have CREATED opportunities for themselves. That's why I'm so willing to "go out on a limb" and promise that they will get back ten-fold what they give. :-) Thanks for your comment!
1890
written by K David Meit, CPM, January 05, 2010
Great way to start the year. I wish more people understood this is the "secret" to success in our industry. In the DC metro area there are a myriad of opportunities to join and participate ranging from AOBA, PMA and IREM (3 local chapters!)to NVA, CAI and other niche associations. Get involved today!
2672
written by Daisy Nguyen, January 05, 2010
David: Thanks so much for leaving comments where people can participate in the Metro DC area! Hopefully other areas will follow suit. Please also check out my follow-up article/discussion posted yesterday asking for recommendations on where to participate? (Hoping to get more people to suggest groups that they have participated in!)
What Do You Think?


security code
Write the displayed characters


busy

Insider Blogs

Nadeen Green LGBT and Roommates.com - Do they really matter? written by Nadeen Green
Well, the past several days have been interesting for those of us who follow fair housing issues.  Some big decisions were made, one by HUD and one by the courts.  I geared up to write some really pithy and eloquent material for my various ...   (Read More)

Buildium LLC The Circle of (A Property’s) Life written by Buildium LLC
By Linda Day Harrison, Manager Labs, Chicago, IL There are business models in all shapes and sizes. There are retail stores, medical and legal practices, cleaning companies, general contractors, grocery stores, etc. So when you think about a business ...   (Read More)

Jim Baumgartner Social Media: Managing the Dark Side written by Jim Baumgartner
Betty’s a self-described ‘old-timer’. She has been through more up-and-down economic cycles than she would care to number. "Happy Days are here again!" she told me. "But you know, it doesn’t last." Way to kill the mood, Betty. ...   (Read More)

Lawrence Berry, CPM Leasing doesn't have to be difficult...so don't make it so h ... written by Lawrence Berry, CPM
First let me say thank you to the now over 3,000 people that have visited my blog site.  I hit that mark over the weekend, and am excited to reach this milestone.  I also have received hundreds of great comments about some of my topics, ...   (Read More)

Brittany McBride The SOPA & PIPA Breakdown-Will the Multifamily Housing I ... written by Brittany McBride
Dark Virtual Storm Still on the Horizon? It was a dark day on Wednesday, January 18, 2012—for some of us more than others.  Murphy’s Law was in full effect the moment my feet hit the ground that morning, and the string of mishaps con ...   (Read More)

Read More Blog Posts