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Home Insider Blogs Don Wood's Blog Multifamily Facilities Maintenance & Twitter?
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Feb 10
2009

Multifamily Facilities Maintenance & Twitter?

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Posted by: Don Wood on Feb 10, 2009 01:00

Is there a future for Twitter in multifamily facilities maintenance? I think there may well be! Those of you using Twitter have seen the social media, personal, and business uses of this tool. I read an interesting article on WIRED (http://tinyurl.com/bz3569) that points out how some people are using the open architecture of Twitter to notify them of such things as when their laundry is done or if someone has broken into their home.

This got me thinking about facilities maintenance for multifamily communities. Imagine a facilities technician receiving a Tweet ( a notice from Twitter) from a malfunctioning pool equipment or the club house HVAC system? A broken security gate could Tweet the repair staff before a Resident reports it! The ideas are endless.

It might even be useful to Leasing Consultants. Perhaps they are on the property away from the office, someone opens the office door and a Tweet is generated to their phone. Again, I can imagine all kinds of possibilities. Perhaps it could be integrated into the facilities maintenance software to create a work order!

Don Wood is a PMP with over 25 years of experience in project management, business process improvement, and information technology for the real estate industry. Please visit www.dbrw.com for more information.

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