Multifamily Bloggers
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| Lisa Trosien (54) |
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| Jen Piccotti (51) |
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| Daisy Nguyen (49) |
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| Heather Blume (67) |
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| Jonathan Saar (68) |
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Latest Comments
Hi Lisa~ I'm so happy that this topic has come up! I have 'grown up' in the Multifamily ...Hi Mindi! Great feedback! And you've had LOTS of experience in this area. It sounds like ...
I've been on both sides of this coin. I was a shopper in the financial industry for five y ...@John, thanks so much for the feedback. I think a lot of folks are clearly looking at the ...
I have said it before - nope - don't like Mystery Shops. I know when I was first hired and ...Training Trivia
Regardless of your pet policy, it is fine to charge a pet deposit or fee, as long as you allow residents to have service animals.
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Do Mystery Shops Need to Just Go Away? (part 1 in a 2 part s ...
written by Lisa Trosien
I've had clients asking me this very question for years. Are shops really valuable to a company? Is there a better way? Let me give you some reasons why mystery shops just might not be the answer you're looking for at your company. For th ... (Read More) |
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Nobody is "Just" Anything
written by Lisa Trosien
I talk to site staff all the time. It's a big part of my job. And I love spending time speaking with site personnel. They are the heart and soul of our industry and the 'face' of their management company or owners. And I find one thing that man ... (Read More) |
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Are You on Autopilot?
written by Lisa Trosien
Today, I purchased my lunch at Noodles , one of my favorite fast-but-good food restaurants. And I love how the one by my house is so 'green'. I get preferred parking, right by the front door, because I drive a hybrid vehicle. And when I pa ... (Read More) |
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Pet Peeves About On Site Staffers
written by Lisa Trosien
It’s time to turn the tables from last weeks’ posting about property management executives. As I travel the country, talking with corporate staff and owners, I hear a lot of the same comments and complaints from these executives. So, as I ... (Read More) |
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Dear Mr. (or Ms.) Property Management Executive
written by Lisa Trosien
As I travel the country, talking with on site staff, I hear a lot of the same comments and complaints from these hard working folks. So, as I have done in the past, I’ve assembled their most common issues they have with their owners and/or mana ... (Read More) |