Enter your email address for weekly access to top multifamily blogs!

Multifamily Blogs

This is some blog description about this site

Fair Housing and Rental Policy Conflicts

Fair Housing and Rental Policy Conflicts

I recently came across the topic of a questionable Fair Housing violation regarding a rental that already had a tenant.  The issue arose from the present tenant marrying an individual who has been recently released from incarceration due to a felony charge.  While congratulations to the newlyweds is certainly in order, this does raise some concerns for a property that has a policy established as to what is required on a background check to approve the application.  Here’s what you need to know about Fair Housing compliance in delicate situations:

 

  • Your Policy is Key: An established rental policy that complies with Fair Housing requirements must be adhered to.  Should you sway from it and a lawsuit is filed, you have a precedent that can be used against you.  Exceptions apply only if the matter pertains to a flexible portion of your policy that is not explicitly specified.

 

  • Be Objective: Methods such as tenant screening and proof of employment are used to make the application process naturally fit with Fair Housing requirements.  The moment you begin to use subjective reasoning as your basis for a decision, you create an unfair standard for all applicants.

 

  • Know Your Rights: No one likes to be denied – period.  Applicant’s may be upset for your decision and threaten to take action on a legal level.  If you are going to deny someone make certain your policy has a clear explanation as to why they were denied so no Fair Housing violations can be used.  You can reference Fair Housing guidances here - http://1.usa.gov/NLQCbr.

 

In the situation about the newlyweds it is tough, but you have to keep to your policy.  The cost of possibly having to lose a resident is not as high as the repercussions of alienating other residents and defending your decision in court.

 
This comment was minimized by the moderator on the site

I know the person that has the concern in this case; and have discussed this with her via email. I have seen her resident selection plan and have suggested directly to her that it is too broad and needs to be refined in such a way as to not leave any room for interpretation for the applicant, nor any wiggle room for judgement calls for her. This plan needs to be refined for not only criminal backgrounds; but also credit histories. I have suggested that she include statements like:

'We are unable to accept applicants with felony charges that include: sex crimes, drug sale or manufacture charges, violent crime, or weapons charges within the last 10 years. Any applicant still on probation must supply the name and contact information of their probation officer.'

'We may be able to overlook drug use charges under the following conditions: 1) Applicant must have completed any court ordered rehabilitation, satisfied all fines, and paid all restitution. 2)If the court has ordered ongoing therapy or support services; applicant must continue to be in compliance.'

'Other misdemeanor charges will be taken on a case by case basis'

An example of an acceptable history for credit background issues might be:

'We are unable to overlook unpaid evictions less than 10 years old, paid evictions less than 5 years old; or monies owed to other properties without payment arrangements that can be verified as being in compliance. We are also unable to overlook unpaid monies to any utility provider without documentation of a payment plan in place.'

'We must overlook medical or student debt'

'We cannot overlook a credit to debt ratio greater than 70% and no more than 5 line items as unfavorable'.

'Due to the curent economic crisis, we can overlook a closed bankruptcy, or foreclosure; but will require either a co-signer or an additional deposit of $x'

All potential criminal and eviction matches are reviewed to ensure you as the applicant match the resulting information.

Judgement...

I know the person that has the concern in this case; and have discussed this with her via email. I have seen her resident selection plan and have suggested directly to her that it is too broad and needs to be refined in such a way as to not leave any room for interpretation for the applicant, nor any wiggle room for judgement calls for her. This plan needs to be refined for not only criminal backgrounds; but also credit histories. I have suggested that she include statements like:

'We are unable to accept applicants with felony charges that include: sex crimes, drug sale or manufacture charges, violent crime, or weapons charges within the last 10 years. Any applicant still on probation must supply the name and contact information of their probation officer.'

'We may be able to overlook drug use charges under the following conditions: 1) Applicant must have completed any court ordered rehabilitation, satisfied all fines, and paid all restitution. 2)If the court has ordered ongoing therapy or support services; applicant must continue to be in compliance.'

'Other misdemeanor charges will be taken on a case by case basis'

An example of an acceptable history for credit background issues might be:

'We are unable to overlook unpaid evictions less than 10 years old, paid evictions less than 5 years old; or monies owed to other properties without payment arrangements that can be verified as being in compliance. We are also unable to overlook unpaid monies to any utility provider without documentation of a payment plan in place.'

'We must overlook medical or student debt'

'We cannot overlook a credit to debt ratio greater than 70% and no more than 5 line items as unfavorable'.

'Due to the curent economic crisis, we can overlook a closed bankruptcy, or foreclosure; but will require either a co-signer or an additional deposit of $x'

All potential criminal and eviction matches are reviewed to ensure you as the applicant match the resulting information.

Judgement calls like what she is asked to make are a slippery slope filled with potholes of potential fair housing claims.

Part of our jobs as managers is to do what we can to protect the owner from the potential of fair housing complaints. I am not saying that one will occur as a result of this situation or not; just that she must do what is necessary to protect the owner from his own bad decisions. Since it is apparent that the owner is refusing the advice of such protection; she needs to do what she can to protect herself from inclusion in any fair housing claim and potential court award in the matter.

Read More
  Johnny Karnofsky
This comment was minimized by the moderator on the site

Thank you for posting this topic and thank you, Johnny for this detailed answer. I do have a question and I hope it doesn't sound silly. At my property, the management company does not give much to go by so I have a set of policies in place that I've gathered by experience. However, my question is related to how are these policies presented to others? I use my policies like an imaginary guideline but it is not written anywhere. Am I supposed to have this criteria and all the great verbiage that Johnny listed above in our application packet? On our denial letters?
Typically, I have a general criteria on the application cover page that just informs applicants that we do pull credit reports, we do verify income and employment and we do verify rental history. It does not list what our denials could be based upon. Then when an applicant is denied, I send them by mail the California required disclosures about their rights, eto, but doesn't state distinctly why they were denied, just that they didn't meet one or more of our criteria items and instructs them as to how they can get a copy of their credit report and so on. If they want to know exactly what criteria that they didn't meet, they are invited to put their request in writing within 60 days and a detailed written response will be mailed to them. I have yet to receive one of those letters in the last 12 years.
So, would I be putting these rental policies on my application information sheet, on a poster on the wall in the office/common areas, in my denial letters?
Any input would be greatly appreciated.
~Susan

  Susan
This comment was minimized by the moderator on the site

I would have a document in my application package that spells out, in no uncertain terms; what you look for in terms of applicant history. When you have to decline an applicant; I would have a form letter that reiterates these issues and highlight what the problem is. If you want to send me what you have, I can make suggestions as to what should be changed, added, or deleted. Then run it by your attorneys (I am not a lawyer and do not play one on TV) just to make sure you are not going into hot water with fair housing. My email is on my profile.

  Johnny Karnofsky
This comment was minimized by the moderator on the site

Very well put Johnny. Rule to live by - put it in writing. It's the best policy to keep for the protection of you and your applicants / residents. Aside from that your denial process seems sound.

  Ryan Green
This comment was minimized by the moderator on the site

I would also include a clause that indicates that all supporting information must be provided upon application (in particular if you are an affordable property) and that any delay beyond 72 hours would result in a denial. Also any information deemed unverifiable will be deemed false and denied based on a fraudulent application.

  Johnny Karnofsky

Comment Below

  1. Posting comment as a guest. Sign up or login to your account.
Attachments (0 / 3)
Share Your Location

Recent Blogs