Chris, the issue is not how old the residents may be who are riding scooters, bikes and skateboards ...
Good stuff as always,Lori! Ebullient elocutionist huh? I must have missed those words on my SAT prep...

Training Trivia

In Property Management, the only true "Close" is asking for the deposit.

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The rental application is a critical part of the tenant screening process. If you choose the wrong tenant, it can cost you a lot of time and money. However, paper applications take up space on your desk, can be easy to lose and require you to use a lot of paper. Here are four reasons why you should use online applications only.

1) Save Time Processing The Applications

A paper application takes time to process because it must be processed by hand. If a fee is required to process the application, there may be a delay while the check clears. When the application is done online, it can be processed instantly. Payments can be automatically taken from the applicant's checking account or from their PayPal account instantly. By saving time on the application decision process, a prospective tenant won't have time to choose another apartment before you can get back to him.

2) It's Convenient For The Applicant

People love to do as much as possible online these days. More and more apartment complexes are allowing residents to pay their rent online as well as allowing applicants to schedule appointments for showings online. Why not allow the applicant to do two things at once by submitting their rental application forms online as well? It could be the difference between an applicant choosing your apartment or not choosing your apartment to live in.

3) Save Money Throughout The Process

By having the application process handled online, there is no need to spend money on paper and ink. If your property processes a large volume of applications, it can cost a lot of money to print and process all of them. The property may also be able to drop that fax line that was used solely for accepting faxed applications.

4) Handle Multiple Applications At Once

It is much easier to deal with multiple applications at once when you have them tabbed on your browser as opposed to spread all over your desk. This will help increase productivity in the rental office and is another way to speed up the process of accepting or rejecting rental application forms.

There are many advantages to only accepting rental applications online. They can be processed faster, it is convenient for the applicant and it will save money on ink and paper. Overall, it is a win-win situation for the applicant and for the property manager.

Zach Devine Online Marketing Manager for RentApp.com - powered by AppFolio. Zach joined the AppFolio team in 2011 to spearhead the launch of RentApp.com.

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Comments (2)

  • Guest (Mary Clark)

    Many applicants for housing may not have bank accounts. They are likely to not have debit or credit cards and may not have the cash to pay for faxing to a management office.
    The manager agent has to pay for software himself and bill an owner who will not pay for it either. Those costs get sent on to increased costs for a population which is already financially stressed.
    Many people in America are not literate and are not able to use software. The elderly poor have no way to use this--they do not have computers.
    Applicants who are not able to read and understand this won't be able to use this expensive software. These are the people most likely to face eviction for reasons they will never understand. That is my concern every time I see the use of software only. There is whole sector of people in America who are poor, always have been and who can't compete due to conditions beyond their control or preferences.
    Furthermore, applicants need to be met for showings, personally. Rentals happen with personal attention and respectful treatment of applicants, rich or poor. My best tenants are always from the latter.

  • Guest (Mary Clark)

    Many applicants for housing may not have bank accounts. They are likely to not have debit or credit cards and may not have the cash to pay for faxing to a management office.
    The manager agent has to pay for software himself and bill an owner who will not pay for it either. Those costs get sent on to increased costs for a population which is already financially stressed.
    Many people in America are not literate and are not able to use software. The elderly poor have no way to use this--they do not have computers.
    Applicants who are not able to read and understand this won't be able to use this expensive software. These are the people most likely to face eviction for reasons they will never understand. That is my concern every time I see the use of software only. There is whole sector of people in America who are poor, always have been and who can't compete due to conditions beyond their control or preferences.
    Furthermore, applicants need to be met for showings, personally. Rentals happen with personal attention and respectful treatment of applicants, rich or poor. My best tenants are always from the latter.