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Leverage Your Existing System!

Leverage Your Existing System!

Report ImageRecently I was visiting someone at an upscale apartment community. I struck up a conversation with the Property Management and being me, I asked her what PM system they used. She told me and said he didn't like it. No names needed here. I asked her why she did not like the system and discovered a crucial reason.

It turns out that she has to fill out a report in Excel every week and email it to the Regional Manager. All, I repeat all, of the data on this Excel report is from the PM System. I suspect that not only does each Property Manager fill out and email this report, there is someone at the corporate office that consolidates the data and creates another report.

This very manual process could easily be automated with a custom report. It might cost a few thousand to create it but it would be a quick return on investment in process efficiency and accuracy. All it takes is for corporate to talk to the on-site Managers about there system needs.

Leverage the system you have!

 
This comment was minimized by the moderator on the site

Heck...are people paying a few thousound dollars to consolidate Excel data!? I'll do it if that is the case! All it takes an investment in hours to create the Macros that pull the data into a template. The problem I've encountered is most corporate offices either do not have anyone to inform them that this capability exist already, or do not have an operations analyst to consolidate and publish portfolio data.

I.T. departments are all about hardware and communications they do not care to maximize software applications, so they are usually no help. My advise is to hire someone in support of operations, someone who knows excel and who knows property management in order to recognize what information a department needs and but it in a format so good business decisions and adjustments can be made.

If a department is able to accomplish centralized reporting without thousand spent on consultants you not only free up time for site staffs, but accuracy is also greatly improved. We have all heard the saying garbage in garbage out, so it's also important to set up a solid set of procedures to ensure that daily, weekly, monthly reports are accurate.

Otherwise, if you want to spend thousands...give me a call.

  Matt Haggerty
This comment was minimized by the moderator on the site

I was referring to creating a custom report in the property Management system such as Yardi or MRI. Depending on the complexity of the report it could cost a couple of grand. It all depends. The point is, that is a small investment to get the data directly from the PM system and not use Excel and email.

  Don Wood
This comment was minimized by the moderator on the site

I agree! Getting centralized reporting capability should be a function of all PM companies, those who are using manual processes are behind the curve. Our PM software has centralized reporting functionality (if you pay for it of course), but it also has site data exchange. Site Data Exchange is a wonderful capability that allows multiple property reports to be pulled centrally all at the same time. The data in these reports can then be pulled via Macro to report templates. No manual process at the site level, just a matter to have all sites all on the same date with all tasks completed which serves not only to keep them on track, but also allows for prelimary numbers to be reviewed prior to pulling the final reports. No fancy or expensive custom work needed...but perhaps with other systems it is not possible to pull multiple property reports for multiple properties at the same time?

  Matt Haggerty

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