Craigslist

Learn how to use descriptive language to spice up your marketing!

I’m all about saying something in a unique way when marketing apartments, but sometimes I find myself  with a brain cramp and it takes me a while to get those creative juices flowing.  How many times have you found yourself in the same situation while in a time crunch to get your copy out a.s.a.p. and all you can come up with to describe your community pool is “Sparkling”? 

First off, if you don't use RentSentinel for their Craigslist posting tool then you are really missing out.  Also, just because you have a tool like RentSentinel, it doesn't mean that it's being used consistently.  It needs to be monitored and measured for success.  I had one of my late night work sessions last night and started digging into the analytics that RentSentinel offers.  All I can say is, WOW!

Here are a few of my discoveries:

- It's no surprise that posting more often can drive more traffic.  We have one property that has posted nearly 2000 ads on Craigslist in the past year.  No wonder they haven't dipped below 94% occupied all year long and are currently trending to 99% occupied.  All while pushing rents 5-6%.

During the marketing portion of our training, one of the most important topics that I thoroughly cover is the posting of Craigslist ads for apartments. Craigslist is an incredibly advantageous marketing tool, because not only is it effective, but most importantly, it is absolutely free!
 
There are many more complicated layers to posting ads on Craigslist than just simply logging-on in the morning and posting an ad and being done with it. I always harp on the fact that Craigslist will only be as beneficial as you make it, in that posting one time a day is basically a complete waste of time. This statement is especially true if your property is located in a large city where Craigslist is a widely used apartment marketing tool, such as Los Angeles, where on average, there are 30,000 apartment postings PER DAY! Although this is an extreme example, if one were to post only one ad in the morning, that ad would be pushed back to page 4 or 5 within the hour. With this being said it is most beneficial to post multiple ads throughout the day in order to get a gauge on response time in terms of when most people are searching for apartments on Craigslist in your area. Post an ad first thing in the morning, one at lunch, another at mid-afternoon and one right before leaving the office. This will allow for a stronger presence on Craigslist, therefore increasing the likelihood of an individual stumbling across your ad.

Once you've established the number of ads that you are going to aim to post on a daily basis, then it comes down to how exactly you are going to draw attention to your particular posts. Scrolling through a full page of Craigslist ads can be quite nauseating, because there are 100 posts on each page with all of the titles looking remotely identical. With this being said the best thing one can do is scroll through a page of ads and figure out ways to make a title unique. Simply typing a title stating a phrase like "Apartment For Rent" in normal caps is not exactly what I would classify as an attention getter. Make the title something that will stand out and change the font up a bit to an attention grabber, like all caps. "DOWNTOWN LIVING AT ITS FINEST" will certainly present a higher likelihood of getting clicked on than the previous example I used, because it is a statement that will stand out amongst all of the listings.
 
As equally important as the title, if not more so, is the attachment of pictures to your listing. I will say right now as someone that not only teaches others how to post on Craigslist, but also as a Craigslist user, I WILL NOT click on a posting if there are not pictures attached. Pictures are literally the only way to make a listing unique, in that without them, the listing is just a description that is probably very similar to every other ad that one could possibly click on. When I am looking for any merchandise on Craigslist, I typically bypass all of the words in the description and scroll straight down to the bottom to see what the product looks like. The pictures really and truly make the ad and I can guarantee you that if you were to post the exact same ad using different contact names, one with pictures and one without, no one would call after seeing the ad without pictures over the ad with.
 
These are just some easy steps to take in order to increase the odds of receiving traffic from a Craigslist ad. Just keep in mind that all it takes is one phone call from an ad leading to a lease to make the five minutes it takes to post the ad completely worth it.

By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia

This morning as I was about to rush out the door I heard a warning about rental scams on our national morning news broadcast. Naturally I had to stop and listen to what this was all about. All too often I hear our real estate industry being slammed because of disgruntled clients. But, so often, we only ever hear one side of the story – the tenants.

Founded in 1995, Craigslist is the dominant player in classified websites. When you're thinking about selling or renting something, the first site that comes to mind is Craigslist. It's that awareness (and the fact that it's free!) that makes it so effective as a lead generating tool. Alright fine, we know it's not sweat equity free but there are no monthly or pay per ad charges for posting... yet? 

As simple as creating and posting an ad on Craigslist is, there is definitely an art to creating effective ones. I'll be honest, I was never that type of guy who could walk up to a woman, spark up a conversation, and ask for her phone number. I'd get too nervous, stutter some, pick my nose without realizing it, say something wonky and awkward and walk away empty handed. Creating an effective Craigslist ad is the same process as getting that phone number from someone you've been eyeing up in a crowded bar. The big advantage, of course, is you're not face-to-face, your nose won't itch, and you don't need to wear cologne. Here are the 3 components that make up an effective Craigslist ad: 

You need to have an effective "pickup line". "If I could rearrange the alphabet, I would put U and I together." When generating your title make sure you're trying to capture their attention, stand out from the crowd, wear a mohawk in a room full of crew cuts, and wear a tie-die shirt to a black tie affair. You want to make people stop, read... and click.

By Salvatore J. Friscia, San Diego Premier Property Management, San Diego, CA

Every property owner should require tenants to issue a refundable security deposit which is held on file to insure against non-performance of the lease agreement. Non-performance may be, but is not limited to, anything from damages occurring during occupancy to expenses accrued due to the tenants conduct or failure to pay rent.

The confusion begins with the property owner not knowing how much to require the tenant to issue for the security deposit. It is important to understand that security deposits for residential properties are controlled by statute and call for nondiscriminatory  and equal treatment. It is a prohibited discriminatory practice to charge a family a different amount then an applicant without children. It is also prohibited by law to require an excessive amount for the security deposit. In addition to collection of one month’s advanced rent, the maximum security deposit allowed (at least in the state of California) for an unfurnished unit is two months rent and three months rent for furnished properties. [California Civil Code 1950.5(c)] Check your local area laws for similar guidelines in your area.