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Rental Lease Agreement

Feb 06
2012

Rent Roll Buying and Selling – More Than Meets the Eye

Posted by Buildium LLC in Resident Satisfaction , Resident Retention , Rent , Property Management Companies , Property Management , Move , Lease Agreement , Customer Service , Communication , Business Center , Brand Monitoring , Apartment Industry , Apartment Development , Apartment

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By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia

Recently, I have been involved in the sale and purchase of a rent roll. I had the rare opportunity of consulting for both the buyer and purchaser. Let me say, this was the smoothest and least stressful rent roll transfer I have ever witnessed!

Now some might say there is a conflict of interest by consulting to both the seller and the purchaser, and yes, I would agree! I definitely had my reservations about consulting and advising to both of them, but I discussed my dilemma with both parties. They both agreed they would retain me as the consultant and adviser through the negotiation, transfer, settlement, transition and retention period. In fact, I even conducted the inspection and overview on the selling rent-roll, and prepared the due diligence report.

Jan 23
2012

A Resident's Expectations

Posted by Buildium LLC in Residents , Resident Satisfaction , Resident Retention , Rent , Property Management Companies , Property Management , Lease Agreement , ApartmentRatings.Com , Apartment Maintenance , Apartment Industry , Apartment Community , Apartment , Accounting

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By Steven Van Zile, Total Management, New York, NY

Within the past 24 hours, here are the maintenance issues I’ve experienced at the property where I reside: the maintenance person, loyal to this building for 33 years, responds to a clogged toilet by advising us to pour bleach down the toilet. Concurrently, the intercom buzzer is stuck and won’t shut off. And, of course, the elevator renovation that started out as a one week project actually turned into a three week project, providing 6th floor tenants the opportunity to save money by cancelling their gym memberships.

It’s always seemed simple to me; as residents, we pay rent, maintenance fees, or mortgage payments and the property management staff provide services for the resident. Building and trust owners hire those property managers based on their abilities to keep churn rates low, vacancy at zero, and tenants happy all at or below a budget designed to re-invest in the property. So what happens when we tenants aren’t happy? Well, in today’s age of instant knowledge and access, a lot of renters turn to rating sites like Yelp or apartmentratings.com to spitefully pen scathing reviews in an attempt warn others. These sites might be seen as a threat, but if you’re really good at your job, more transparency can only help you, and reviews will actually help your business grow.

Jan 04
2012

Do Short-Term Rentals Make Sense for Property Managers?

Posted by Buildium LLC in Student Housing , Residents , Resident Satisfaction , Resident Retention , Rent Concessions , Property Management Software , Property Management Companies , Property Management , Occupancy , Niche , Multifamily Investing , Multifamily Insiders , Multifamily , Lease Termination , Lease Renewal , Lease Agreement , ForRentByOwner.com , Craigslist , Business Center , Budget Issues , Apartment Residential , Apartment Marketing , Apartment Leasing , Apartment Industry , Apartment Community , Apartment , Ancillary Income

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A guest post by Ashley Halligan, Analyst, Property Management Software Guide

Short-term rentals, of all natures, have become a hot commodity – and a controversial one at that. Short-term rentals can include vacation rentals and temporary housing, often sought by vacationers, business travelers, orShort-term rentals people who have recently relocated while seeking long-term living arrangements. Either way, it’s become an ongoing topic of debate and an attractive investment opportunity for property owners and managers. In comparison to traditional rentals, short-term rentals can charge significantly higher rates given their nightly and weekly availabilities. Some property owners have earned as much as 25% of their mortgage in a single night. And during special events or peak rental periods in a given area, potential rental rates can be very attractive to property owners. Because of the income short-term rentals can procure, the opportunity for profit potential may be exponential – but there are several considerations that should be kept in mind.

First and foremost, it’s essential to keep the added costs of maintaining a short-term rental in mind. These rentals can be subject to Hotel Occupancy Taxes in certain cities, while other cities require specific licensures and inspections not required of traditional, long-term rentals. Penalties for not abiding by short-term rental laws in your city may result in hefty fines. There can also be increased insurance costs. Additionally, the cost of regular upkeep and maintenance, including utilities, should be calculated. In order to continually attract tenants, your property must be kept in prime condition, both functionally and cosmetically. From a marketing perspective, this could include offering unique amenities like sporting equipment or movie libraries, all of which are additional expenses. On the flip side, the regular maintenance of these properties has been credited with helping to increase neighboring property values.

Dec 13
2011

Should Our On-Site Employees Really Be “Jack of all Trades”?

Posted by Brent Williams in Residents , Lease Agreement , Customer Service , Apartment Leasing

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I hear the “Jack of all Trades” job description a lot regarding our on-site teams, that everybody chips in and works to get the job done.  For many, it is almost a badge of honor to be a Jack of all Trades, as it implies that you can handle anything they throw at you.  And in that respect, I totally agree!  But I also believe it is the model of inefficiency.

First of all, I want to be clear that this isn’t a discussion on whether people should step up when the job needs to be done.  For example, if all the leasing consultants are out of the office or otherwise busy, I firmly believe that the community manager has to be ready to take that next prospect on a property tour.  Every person needs to be able to rise to the occasion in order to get the job done.  However, there is a difference between every person doing every job, and every person having a specific job but able to lend a hand when it is needed.

Let’s look at leasing consultants specifically.  A leasing consultant has a wide variety of job functions, from leasing, to customer service, to administrative duties, such as preparing a lease.  Sales, customer service, and administrative work are all very different, and often one personality type is rarely fantastic at all three.  Years ago when I called the community office home, I can say that I was great at customer service and administrative work, but only average at leasing apartments.  But even though I was only average at sales, and my co-leasing consultant was much better than I was, we traded off handling prospects.  This clearly was not the best use of our resources!

Nov 08
2011

Bonuses and Incentives in the Real Estate Industry: Striking Accord

Posted by Buildium LLC in Residents , Resident Satisfaction , Resident Retention , Rent , Property Management Software , Property Management Companies , Property Management , Occupancy , Multifamily , Lease Agreement , Communication , Apartment Marketing , Apartment Leasing , Apartment

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By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia

Are you in a position to create your own bonus and incentive plan that strategically builds your business, not just your property manager’s pocket? Successful bonus and incentive plans are all about understanding your team at an individual level, your agency’s business plan, and your market area.Bonus So, this week, let’s take a look at how understanding these critical factors converts to a bonus and incentive plan where all parties- the team member, property owner and you, the business owner- win now and win in the long-term.

What happens if, for instance, the average weekly rent in your market area is $300 and the property manager has a target of five new managements per month? The property manager could in fact reach the target of five new managements, but the five properties average only $200 per week. The problem – the property manager’s focus is on numbers and not quality.

Oct 31
2011

How to Navigate a Short Sale as a Tenant

Posted by Buildium LLC in Residents , Property Management Software , Property Management Companies , Property Management , Occupancy , Multifamily , Move , Lease Agreement , Communication , Apartment Residential , Apartment Leasing , Apartment , Aparments for Sale

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By Salvatore Friscia, San Diego Premier Property Management, San Diego, CA

You don’t have to be a homeowner to have heard the term “short sale”. It’s one of the most widely used terms in the real estate industry these days, and unfortunately, it’s also a term that many renters are starting to hear more of as well. The prolonged economic downturn that engulfed the real estate industry, starting with the subprime loan debacle, which rapidly resulted in mass foreclosures of adjustable rate home loans, has now inevitably morphed into the “short sale” frenzy of the 20% down conventional homeowner.Moving boxes

Unfortunately, many of the affected properties are the homes of renters who abruptly find themselves caught in between the bank and the landlord’s hardships. The typical scenario is as follows: An owner/landlord carrying an upside-down mortgage on a rental property finds himself under financial distress due to the economy. The landlord tries to hold onto the property for as long as he can only to realize that it’s either too far underwater or the loan modification offered by the bank isn’t going to reduce the monthly mortgage payment enough to help him through his current financial situation. At this point, it’s either foreclosure or short sale, and currently, most banks are starting to favor short sales. Either way, the unaware tenant is typically left with minimal notice to relocate.

Sep 19
2011

Military Lease Agreements

Posted by Buildium LLC in Rent , Property Management Software , Property Management Companies , Property Management , Lease Termination , Lease Renewal , Lease Agreement , Apartment Industry

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By Salvatore Friscia, San Diego Premier Property Management, San Diego, CA

The city of San Diego has always had a strong military presence, and here at www.SDPManagement.com we are very thankful for the men and women of the armed forces who brave their lives each and every day to protect our country and freedoms. The military is a strong and considerable part of our local economy and we take pride in marketing our rental properties to active and retired military personnel. In doing so we also understand that “Service Members” of the military and their dependents are provided further protections under Federal law regarding tenancy rights.

Under Federal law, a “Service Member” is classified as:

  • A member of the Army, Navy, Air Force, Marine Corps, or Coast Guard on active duty;  or
  • A member of the National Guard under a call to active service authorized by the President or the Secretary of Defense for a period of more than 30 consecutive days under section 502(f) of title 32, United States Code, to respond to a national emergency declared by the President and supported by Federal funds; or
  • A member of the commissioned corps of the Public Health Service on active service; or commissioned members of the National Oceanic and Atmospheric Administration on active service;

The Federal Service Members Civil Relief Act is one of the protections afforded to service members. It applies to any service member who is on active duty or active service; or during any period when the service member is absent from duty because of sickness, wounds, leave, or other lawful cause. It allows service members to terminate lease agreements under certain situations without recourse from the landlord. There are a few situations that allow for this, most notable would be if the tenant is in the military when the lease is signed and then after the lease is signed the tenant receives “military orders” for a permanent change of station or, if he or she receives “military orders” to deploy for at least 90 days. In this case the tenant must provide written notice of termination, and the new termination date must be at least 30 days after the first date on which the next rental payment is due. (For example, if Resident served the notice on September 15th, Resident’s tenancy would terminate on October 30.) Resident must provide owner with proof to establish that Resident qualifies for this limited exception. Proof may consist of any official military orders, or any notification, certification, or verification from the service member’s commanding officer, regarding the service member’s current or future military duty status. Military permission for base housing does not constitute a permanent change-of-station order.

Aug 18
2011

8 Tips for New Landlords

Posted by Buildium LLC in Residents , Resident Satisfaction , Resident Retention , Rent Concessions , Property Management Software , Property Management Companies , Property Management , Lease Renewal , Lease Agreement , ForRentByOwner.com , Customer Service , Community Policies , Communication , Business Center , Apartment Residential , Apartment Marketing , Apartment Industry , Apartment Community , Apartment

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A guest post by Brian Davis, Ezlandlordforms.com, Moorestown, NJ

Building a strong relationship with a new tenant and protecting your real estate investment is of paramount importance when crafting aTransfer Policies lease agreement.  There are a multitude of considerations at this juncture that are essential to understand.  Brian Davis, Vice President of EzlandlordForms.com, is a seasoned landlord and top expert on landlord-tenant relationships.  Here he offers his top tips for new landlords as a helpful tool for navigating lease creation and the ongoing considerations of managing a rental property.

1. Understand the Fair Housing Act and how it applies to your rental.  When advertising for a new tenant, it is critical that landlords and property managers understand and comply with the Fair Housing Act. The Fair Housing Act prohibits landlords from using any of the following criteria when evaluating potential tenants: race, color, national heritage, religion, gender, disability, and familial status. While that may sound simple on the surface, consider that stating in a rental listing “perfect for a single professional” is a violation of the Act (bias against familial status). Advertising only in your church’s newsletter discriminates by religion. What landlords can and should use to evaluate potential tenants is financial data, credit histories, and other background data.

Aug 15
2011

Establishing Transfer Policies for Multi-unit Properties

Posted by Buildium LLC in Student Housing , Residents , Resident Satisfaction , Resident Retention , Rent Concessions , Property Management Software , Property Management Companies , Property Management , Occupancy , Multifamily Investing , Multifamily Insiders , Multifamily Executive , Multifamily , Move , Model Apartment , Lease Termination , Lease Renewal , Lease Agreement , ForRentByOwner.com , Forms , Fair Housing , Customer Service , Community Policies , Communication , Business Center , Blogs , Apartment Training , Apartment Residential , Apartment Marketing , Apartment Leasing , Apartment Jobs , Apartment Industry , Apartment Community

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By Ben Holubecki, STML Realty Group, Glen Ellyn, IL

Transfer policies are often a detail overlooked by landlords and property owners who own/manage multi-unit properties. A tenant requesting a move from one unit to another presents challenges and can add unnecessary and unexpected costs for property owners. Ignoring these requests or not addressing them properly can open landlords up to potential resentment from tenants and even legal liabilities if not properly documented.
There are a lot of reasons why a tenant might request a transfer to another unit within the same property and there are positive and negative impacts resulting from this type of request. The most common reasons for these requests in my experience are:

- Problems or issues with current neighbors
- Maintenance issues within their current unit which they feel were not or will not be addressed
- Lack of upgrades due to extended tenancy (newly remodeled units are obviously more desirable)
- Preference regarding location within the property (different floor, closer to parking, amenities)
- Moving from 1 unit type to another such as moving from a 1 bedroom apartment to a 2 bedroom




Jul 27
2011

Dodd-Frank Bill Requires Adverse Action Letters

Posted by Buildium LLC in Residents , Property Management Software , Property Management Companies , Property Management , Multifamily Insiders , Multifamily Executive , Multifamily , Lease Agreement , ForRentByOwner.com , Forms , Craigslist , Communication , Business Center , Apartment Training , Apartment Search , Apartment Residential , Apartment Marketing , Apartment Leasing , Apartment Industry , Apartment Community , Apartment

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By Salvatore Friscia, San Diego Premier Property Management, San Diego, CA

The property is ready to be occupied, marketing is complete, and now you are receiving multiple inquires. At the first showing you receive two applications and it looks as though you’ll fill the unit quickly but remember only one party can be offered the property and after you have evaluated both applications – pulling credit information, confirming employment status and reviewing past rental history – it is clear that only one party meets your qualifications. So is it as simple as offering the rental to the qualified party and just letting the other party know that they didn’t get the unit?

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