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Setting Goals and Finding a Champion for a Transition to Paperless

Setting Goals and Finding a Champion for a Transition to Paperless

Setting Goals and Finding a Champion for a Transition to Paperless

 Part of the twenty-first century evolution for business is keeping up with trend-lines and changes in technology, creating opportunities for businesses to improve efficiency and increase return on investment.  We are constantly working with prospective clients to resolve value proposition questions: 

  1. Is my company ready for the transition to a digital process?
  2. Will the employees of the company thrive under the new possibilities or struggle?

Is the Change to Paperless a Must-Do or Should-Do?

In many cases, property management companies or professional inspection companies will find themselves tasked with converting their inspection processes to a mobile environment either because there are rule changes that are dictating the upgrade or because it is recognized that the change to a tablet or smartphone based systems will save the company considerable expenses and improve the quality of the inspections and uniformity of the reporting. In both cases, it needs to be determined what the level of urgency is for the change to a mobile, paperless option, and just what the end result is expected to be. Some of the most successful transitions to a paperless inspection app have included a decision to update the internal processes of a company or inspection department to be more dynamic and less tied to a one-sized fits all form or checklist.

Are Your Employees Ready for the Change?

In any business employees can be creatures of habit; this appears to be especially true in property and asset management. The process of change for an organization is often challenging, particularly when it is replacing habits that exist at a long established comfort level, even if the comfort level includes obvious inefficiencies.

Successful adoption of new technology and processes often requires the nomination of an internal champion. This should be someone within the company who can ensure that the everyone involved does his or her share of the work for the transition. Having the right person in this role can make all of the difference in implementing these new processes, but in the end, employees at all levels will need to be committed to the change. We have seen entire adoption processes derailed by a single employee who prefers traditional, paper based procedures. It is important to have regular communication during a change procedure to encourage the acceptance of new technology. Other companies with a multitude of reasons to experience difficulty while in transition (non centralized staff, older technology equipment, and other factors), have shown that widespread dedication to the change is the key factor.

Is Your Company Ready for the Transition?

Changing your internal processes to a more efficient, paperless system is something that many companies know they have to do eventually, and for property and asset management companies, physical inspections, compliance audits, and unit inspections are a process that has long been overlooked. There are a large number of reasons to make the change to paperless inspections - from environmental concerns, to increased efficiency and saving money, and improved performance of inspections. For many companies it is about which of these concerns will generate the desire for change.

Whatever the reason that you and your company decide is the reason to make the transition to a streamlined, paperless inspection solution, the best transitions include an internal "champion" who does the testing, setup, and other hard-work of any software setup or conversion. The internal champion of the software will find a way to organize training with the employees, design reporting and inspection reports, and make sure the adoption of the paperless solution provides the convenience that everyone is looking for. Contact us today if you have questions about getting your company started on a conversation about switching to a paperless option. 

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