The most important thing that residential property management professionals can do is to consistently create a great experience for their customers and residents. After all, satisfied customers/prospects become residents and satisfied residents remain residents, don’t they? The question is-what keeps a resident “satisfied?” In other words, what do residents really want? What makes them stay “in love” with a community and what things drive them to find “someone else.” 

 

Join Rommel Anacan and the Webinar Wednesday Team on March 23, 2016 to learn how NOT to Lose a Resident in 12 Months!