Have you ever worked with a Know It ALL!! Working with a Know-It-All takes it's toll on the morale of the entire team! The rest of the team is left frustrated when they have to fix problems when a Know-It-All is so sure they are clever, that they will not ask or clarification or help. For the sake of the morale of your team, it is up to you to keep the peace & coach your Know-It-All! They will need some concrete examples, and ...
I just had a resident call me to tell me that someone entered her apartment yesterday and left a DEAD dog on her couch. They laid it there and covered it's face. It freaked her out so she spent the rest of the day in her bedroom. She didn't sleep all night. She called Animal Control this morning because the 'dog' was starting to smell. However ~~ when she went out to the kitchen, the dog was gone. Oh ~ she wants her locks changed. I told her to... Show more
If you could tell the owner of your company, one thing, what would it be?
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Love month is almost over! It is time to Spring into March & April. What are you doing to celebrate with your residents?Below are a few of my favorite things for this time of year.MARCHWhile March seems to be all about St. Patrick's day there are other things to celebrate.* Mach 3d is National Cold Cuts Day. because residents love food, this is an easy one to celebrate by simply having a selection of cold cuts, breads & topping set out fo ...
I have a question for y'all ~~ how do you feel about doing major renovation to occupied units? I am not talking about painting, I mean asking the occupant/s to remove EVERYTHING from the cabinets, drawers, fridge, stove, countertops in baths, kitchen & closets. Yea or Nay?
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It’s not like you’re replacing sheetrock, flooring or painting - where heavy items like beds/couches need to be moved.
Happy New Year. The big Holiday season is over and we have apartments to rent! It's the slow season, between the holidays and folks waiting to receive their tax returns! You have a lot on you plate! With so many responsibilities to juggle, you might resist the idea of putting time into posting to Instagram & Facebook.More than half of the world's population uses social media, according to a study by Backlinko. With approximately 2.6 billion u ...
Please take a minute to read this. I work in affordable housing, my waitlist is LONG ~~ maybe a year wait! When we work in our field, in Multifamily, we are providing more than an apartment ~~ it is a home. We never truly know what others are going through! Be kind, be compassionate.
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At the end of the day, we have to operate a business. Most of us are compassionate, no one wants to put a single mom or a family out on the street. But this is a two-way street.
Rule No. 01 for my residents - Call me when a life changing event occurs (loss of employment, job change, divorce, death). I will gladly work with you to keep you in your home and or help you locate new housing. Some follow that rule, and it always seems to work out. Those that don’t, think I’m just some greedy bastard, trash my buildings because of their own despair - out you go.
What are some qualities a leader should have? QUALITIES not skills!
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This is perfect for the bathroom in your model! It is sure to make it memorable!
We get caught up in the hustle & bustle of everyday life on our properties & forget that without our residents, there is no money. Without our residents, there is no need for property staff. So how do we show our residents that we are grateful for them? Oh sure we all have our stories, some nice, some not so nice about our residents. What I want us to focus on ~ to think about, are the MANY residents that we NEVER hear from. The ones who ...
When everyone on your team is well qualified, how do you delegate responsibilities?
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Take the time to find out who they are and what they enjoy.
Strengths and Preferences:
Understand each team member's strengths and preferences. Delegate tasks that align with their expertise and interests. This not only leverages their skills but also keeps them engaged and motivated.
Rotational Delegation:
Rotate responsibilities to provide variety and prevent burnout. This allows team members to develop new skills and ensures everyone gets a chance to contribute in different areas.
Project-Based Assignments:
Assign responsibilities based on specific projects. This way, each team member can take the lead on different aspects of a project, fostering collaboration and collective growth.
Open Communication:
Have an open discussion about workload preferences and individual aspirations. Some team members may prefer specific types of tasks or leadership roles. Tailor assignments based on... Show more
There is something special about the holidays – the weather, the music, the food, time with family, the traditions & of course Resident Events. Because it is such a busy time, we really have to step up our game to get residents to come to our events. A successful resident event goes beyond the idea, it's all about execution. You spend a lot of time and energy on these events and WANT the residents to show up! Here's some things to remember ~~ ...
Today, a former resident stopped by my property with flowers for me. We evicted her. She came by to thank me. She said that I took the time to encourage her & was kind to her, when she was handing in the keys. She said she will never forget what I said to her, 'you have to start loving yourself more than anyone or anything else, love yourself even more than you love your kids. Do this for you!' You see, she was addicted to drugs. She has been... Show more
You gotta be kind, compassionate and have empathy for others.
Mmmmm ~~ this could be a problem! 😯
not a problem, just a quick death
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Event starts in:
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22 May
Multifamily News
- Woodfield Development Named Among the Country’s Largest Multifamily Developers
- American South Fund Management Makes $13.5M Preferred Equity Investment into South Carolina Workforce Housing Development
- Greystone Monticello Closes $16.7 Million in Bridge Financing for Seniors Housing Acquisition in Illinois
- OKAN GROUP CELEBRATES COMPLETION OF MASSIVE 1,200 TRUCK CONCRETE FOUNDATION POUR FOR OKAN TOWER
- Decron Acquires Class A Multifamily Community in Phoenix for $69 Million
