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HELP! I’m a new property manager (first official job as a property manager) been in the industry for 11 years, but I’ve never had to actually manage the maintenance team. I’m only down to one maintenance person right now who is kind of like the maintenance manager, but he doesn’t seem to be completing work orders as quickly as he needs to. I’ve sat him down and create a schedule and he’s still not completing them and the time that he needs to I... Show more
Only 2.8% of homes changed hands in 2025 - the lowest turnover in three decades.
Supply isn’t scarce by accident. It’s trapped by math.
Over 70% of owners hold mortgages below 5%, unwilling to enter a 6% world.
- Buyers can’t afford to chase.
- Sellers can’t afford to move.
The economy...
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Multifamily Owners & Operators: The capital markets have reset. Assuming "no refi" is the answer today is a strategic oversight that could be costing your assets basis points, flexibility, or valuable cash-out capacity.The current environment demands a strategic, data-driven approach to debt. The difference between a financially sound structure and a suboptimal one is purely about timing, data, and finding the right niche capital source.Don't ...
Today's multifamily residents want more than just an apartment—they're searching for a home. That means whatever your community offers, it needs to truly resonate with the resident. This is where brand research becomes the foundation of emotional storytelling, relatable brand identity, and a genuine sense of belonging.By developing a customer persona—what we call the Ideal Resident Profile (IRP)—as the building block of a brand, communities ...
Property Management is Wild!
Resident in #3: There is a snake in my house!
Stewart: How could this be? A snake? Are you sure
Resident in #3: Come and get it right now or I am burning this house down!
Stewart: Woah woah, hold up, we will come check it out
Stewart: Hello resident in #2 are you missing your snake, I think it’s in #3
Resident in #2: I used to have snake but it died, I don’t have it any more.
Stewart: Well it didn’t die, it’s...
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Across the CRE market, we’re seeing a sharp divide:
→ Loans originated in 2021-22 now facing refinancing pressure as rates stay elevated.
→ Meanwhile, new loan originations are coming in with stronger terms, tighter underwriting, and private credit stepping in aggressively.
It’s becoming...
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I would like to share what I have done during Christmas in the past. We adopt a nursing home, maybe one of the lesser high end ones. Then we ask residents for donations and of course we donate as well. We work out a date to deliver, dressed accordingly lol, even the resident come along.
I can tell you it’s one of the most rewarding things I have ever done. Several times we were the only visitors all year for some. Ask the directors for gift...
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Below is an outline of my acquisition due diligence (DD) checklist:What would you add to this list? ...
I manage operations for a family owned management company. In the past, we have handled our collections of past due accounts from former residents. However, I have several accounts that owe $2500+ that we have tried to negotiate a payment plan to collect and they hit a dead end . Is there a collection company that is results driven (with a specialty in Property Management) that any one uses and can recommend ?
A more pressing question is why. What benefits will we see and what disadvantages will we accept in the pursuit of better operations? Some operators will undoubtedly chase full automation- at the cost of personal connections and a sense of community. The expenses will lower, but the turnover may be higher with a perceived transactional experience instead of a home and a community.Other reluctant owners may keep chugging along with their tried and ...
This is neat. Our realtor used ChatGPT to create a coloring book-style picture of our rental that we are selling. How could you all see this working for apartments?
Anyone in here use “The Guarantors” looking for feedback on it.
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The world is moving fast. Centralization. AI. New tech popping up overnight. And the multifamily industry? We're right in the thick of it. As I've worked with companies in different stages of tech adoption, some folks are strolling around like everything's sunshine and rainbows. Others are silently panicking, wondering if they'll survive the next shake-up.And the people on your team? They're likely feeling it too.&nb ...
Running a multifamily property today takes grit. You're competing with brand‑new Class A builds that can out‑amenity you, while rising insurance, utilities, and maintenance costs squeeze your NOI. Add in capital hurdles, compliance risks, and staff burnout, and it's clear: keeping your property competitive requires more than hard work - it requires smart, strategic upgrades.That's why we are featuring Allegion's Operation: Retrofit Refresh - a ca ...
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19 NovEvent starts in:
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04 Dec
Is he taking too long to do the actual work once he gets to the unit, or taking too long to even start the job?