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Amanda Buyalos Managers don’t get celebrated, we get more responsibility, we get employee and resident issues, and we get to celebrate the rest of the team.
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Guest Insider One extra paid day off!!🥰
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Guest Insider We got to select from a huge selection of gifts. I chose a really nice set of blue tooth headphones.
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💡 This little light of mine… I’m gonna let it shine. 🎶

Okay, technically it’s 22 lights. 😂

I thought our breezeways needed better lighting, so I found a light I liked at a great price and suggested we test it on one building before making a bigger investment.

My maintenance team jumped in and installed 22 lights in a three-story building in less than two hours.

And WOW — what a difference.

We did one building to show ownership what the change...
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💡 This little light of mine… I’m gonna let it shine. 🎶Okay, technically it’s 22 lights. 😂I thought our breezeways needed better lighting, so I found a light I liked at a great price and suggested we test it on one building before making a bigger investment.My maintenance team jumped in and installed 22 lights in a three-story building in less than two hours.And WOW — what a difference.We did one building to show ownership what the change could look like, and apparently we made our case. The remaining 24 buildings are now in the 2027 budget. 🙌I love improvements like this. It didn’t require a massive renovation — just a good idea, the right product and a maintenance team willing to jump in and make it happen.Now I can’t wait to hear what our residents think!Before ➡️ After
Guest Insider Steve Matre Thank you, Steve! That means a lot! I’ve always believed that if you want ownership to invest in an idea, you need to show them why it makes sense. Starting with one building gave us a chance to prove the concept without a huge investment. Now we’ve got the remaining 24 buildings in the 2027 budget! I call that a win! 😊
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Jessica Siderius This is great! Love that you are looking for ways to improve the property and make it safer for residents. I just started a contest for our managers on a good before and after. Great job!
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Guest Insider Jessica Siderius Thank you, Jessica! I love the idea of a before-and-after contest! Sometimes it’s the smaller improvements that make the biggest impact. And who doesn’t love a good before-and-after picture? 😊
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Fantastic take on how to truly set yourself apart when so many prospects are choosing prior to visiting. The visit is to confirm their choice not make it in many cases.

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For eight months this year, AI wrote a good chunk of our agency's blog and social content. It never ever touched our client work or a single line of brand messaging. It only wrote our internal posts, built around keywords we knew our audience was searching for.Just looking at the numbers, it worked. In 2025, about 1/4 of our new posts picked up real traffic in the first few months. This year, 4/5 did, and average time on page more than doubled. I ...

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The Asset Managers sit behind a computer, at a desk, and most of the time really don’t understand (or appreciate) what really goes on at the property on a daily basis.

The disconnect between asset management and property management grows bigger and bigger every year and the blame usually gets...

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Jason Hall I’m on the multifamily team at Zillow and unfortunately this disconnect is very common.
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Guest Insider And this is why I retired from property management after 35 years. The entire industry has turned upside down
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Love how Leinbach celebrated National Property Manager's Day!

Love how Leinbach celebrated National Property Manager's Day!
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Here's something to think about: your next client might never Google you.Instead, they'll open ChatGPT, Claude, or Perplexity and type something like, "Who's a good industrial broker in Los Angeles?" A few seconds later, they've got three or four names. If yours isn't on that list, you didn't lose the deal. You just never knew the opportunity existed.AI is the new referral source a lot of brokers are missing. It isn't based on who knows you or wh ...

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I know of two companies still using the DOS version of AMSI. Yes. It works. Once installed you own the software. The annual maintenance fee meant you had access to software updates, technical support, and training. If you had an in-house expert

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Has anyone utilized Rilla? Looking for feedback, good and bad!

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Steve Wunch I was interested...but at $1800/leasing consultant there was NO WAY.
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Guest Insider I love the product demo but I can’t get the cost approved per agent. I am thinking of using as an underperforming tool when properties are below target.
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Guest Insider I can agree that the salesman is definitely insanely pushy, but I am still intrigued by the product lol.
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Anyone using Hubspot or Zoho? Can I get your thoughts?

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Guest Insider I have used both. I think it depends on what you're hoping to accomplish. I love HubSpot. It is super user-friendly and has so much capability.
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taylor wells Just started using Zoho. Following
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Andrea Cosenza I used zoho for IT tickets. Love their support and how quickly they answer questions! We use hubspot in a different business as well but it’s a pain, they are always updating permissions and tables
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Mya Estrada shared a photo. 4 days ago

Happy Friday, Insiders!😎 What's your biggest renewal headache heading into 2027? Don’t see your answer on the list? Drop it in the comments! We’d like to hear that too.🤔

Happy Friday, Insiders!😎 What's your biggest renewal headache heading into 2027? Don’t see your answer on the list? Drop it in the comments! We’d like to hear that too.🤔
Guest Insider Getting both residents to sign the renewal lease. They think that only one lease holder needs to sign and it hold the process up, along with getting an updated renters insurance declaration page.
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Brent Williams I voted on the one I hear the most. Budgets are TIGHT! I have had two conversations recently about communities being able to pay a <$50 bill right now, which is absolutely wild, so renewal programs can get squeezed.
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Tracy Cherry Everyone wants the move in special at renewal!
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As a vendor, building new relationships in business is difficult. Especially when we have preconceived ideas about what value a vendor might bring before even meeting them.

I'm curious how Investors and Property Managers have built some of their most valuable and trustworthy vendor relationships.

As a vendor, building new relationships in business is difficult. Especially when we have preconceived ideas about what value a vendor might bring before even meeting them.I'm curious how Investors and Property Managers have built some of their most valuable and trustworthy vendor relationships.
Brent Williams Multifamily Demo Day, of course! 😀
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Guest Insider I typically conduct an initial search of the area and then seek recommendations from vendors with whom I have established strong professional relationships.
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Rickey Green Netowrking events but also, back in 2005 when I would call on actual properties, just dropping in and getting to know the manager helped move me up the regional ladder!
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Totally agree Brent! All of the information is there, it should be up to the system and onsite team to decipher, not another step for prospect.

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"Leasing agents shouldn't spend time duplicating automated work."This is maybe my biggest complaint with any call-in scenario. I took the time to provide all my information, but wait, now I have to say it all again to the live agent. It's playing c

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I LOVE this: "An amenity is a setting. The story is what becomes possible there."

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