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I am brand new to MFI and the Multi Family market and have spent a a lot of time recently on properties watching staff do their thing. I am so impressed at how the people I've met deal with what seems to be non-stop problems and a wide range of personalities (generous description). I look forward to becoming a part of this community.

Brent Williams Welcome to the community, Paul Bodell!
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Hi,

We're planning to explore our marketing efforts by partnering with an external agency. We have a small internal marketing team but we're open to partnering. But are they worth investing? I've checked out Digible but can't find client reviews from them. Do they really walk their talk? Or are...

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Amanda Hill shared a photo. 2 days ago

Not sure how I would react if I came home to this! Funny to me because it is not my dog or my blinds... wonder what was outside that he desperately needed to see. 😂

Not sure how I would react if I came home to this! Funny to me because it is not my dog or my blinds... wonder what was outside that he desperately needed to see. 😂
Felicia Norman My child is almost that attached to me, I can see her doing that if I were to take out the garbage. LOL (Kidding!! She's not that bad!)
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Brent Williams I'm curious about what the standard reaction is on the property management side. Is it replace it now, knowing it will probably just get torn up again? Or just wait until move out and do it once?
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Marketing peeps!! How are you mananging your Facebook listings? Tools? Account types? 3rd party services etc? From what I can tell business accounts can’t list to market place etc. Using a personal account isn’t really great. We have started to create a “fake” personal account to push...

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Laura Jordan I created a personal Facebook page for my property, and post to marketplace that way, so they don't go thru my own personal account. Rentable tried to post for a minute but their posts were never correct or accurate, or even timed correctly, because they pull info every week, which as we all know can change in a second, whether it be rents, or availability so we stopped using that company.
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Kelly Noble Naturally Engaged helps communities do just that!
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Miles Scruggs Kelly Noble that is more geared for driving engagement with the organic platform which we don’t really have that need. We are specifically looking for access into the Facebook market place.
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Multifamily Insiders has always been a small but mighty organization that served a MUCH larger community. Several years ago it was just myself and one other person, and I felt we were simply not progressing. The community was large and passionate, but we spent all of our time with existing programs and never seemed to get a step ahead to grow the community beyond that.It was time for a change.I asked Fel ...

Anne Sadovsky I adore Felicia...she is warm, friendly, smart, helpful! She held my hand through the technology
part of working remotely! Congratulations!!!!
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Guest Insider Felicia Happy anniversary! This community would not be the same without you. Every Friday night workshop session and random text brings me such joy and always delivers great results. You are a goddess and we are so lucky to have you in this fam!
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Guest Insider Felicia is one of the most SUPERFANTASTIC people that I know. MFI is elevated to another level because she is part of it. As a presenter and host, I have had the opportunity to be the recipient of her kindness, support, and encouragement. And as a guest on my video-podcast show, the SUPERFANTASTIC Exchange, she championed MFI and shared incredible stories and gold nuggets of wisdom.
Blessed that Felicia is part of my virtual world and in my network.

CONGRATS on 5 years with MFI!
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What are the latest trends in apartment marketing for 2023?
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Are there any Flex users here? How has your experience been?

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Guest Insider We offer that to our residence and have for the last couple of months but we’ve had no takers. It’s not very popular at my community.
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Liz Clement Lauren Tagliatela I use it at my property and for the most part it has been great. Yes they don’t have a phone number you can call if there is an issue, however, I’ve used it for nearly three years and I’ve had MAYBE 6 issues. It’s a great program that cuts down on delinquency. My best recommendation is to ADVERTISE IT EVERYWHERE. Social media, email blasts, door to door. Even discuss it upon move in. If talked about correctly, you can get a lot of residents to use it!
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Guest Insider Horrible…more of a headache than it is worth
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Nikki Hodges is friends with Gerry Hunt

Mek is friends with Gerry Hunt

Success in leadership is heavily dependent on good communication.   During our state conference last month (time flies!), Tammy Longo and I talked about Leading from the Pack: Developing leadership skills while working for someone else.  In addition to being the loudest presenters who definitely had too much fun, we shared some thoughts on improving your communication, no matter what your role in the organization is.Some leade ...

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Guys the NAA lease agreement states there is no charge for access to the building & amenities. Does either of your properties provide fobs and if so, how do you label it on the move-in sheet etc?

Guest Insider My last community list fobs on the lease in open section of lease and it states if not returned there is a charge
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Guest Insider Even though it’s an NAA lease each state slightly varies. Special provisions mentioned about is always a great solution for lacking content if your version doesn’t offer a fob charge area.
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Carletta Richardson-Cheeseboro In student housing we would charge $50 for a lost FOB.
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Question for everyone! Do you have any success stories of residents who have provided valuable feedback or suggestions that led to improvements in the apartment community or its amenities?

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Lauren Niziol is friends with Eric Franco

In uncertain financial times, with inflation and expensive labor costs, protecting your investment and ROI can be challenging. However, for multifamily property owners and managers, focusing on existing residents is one of the most effective ways to achieve this. Retention is much more cost-effective than acquiring new ones. Satisfied residents are also more likely to renew their leases, which means a more stable income for your property.Here are ...

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The company I work for is going through major changes because a partner pulled out unexpectedly.Because of that there was a decrease in budget resulting in some of the higher up corporate workers being terminated or laid off.These "upper management" positions at the main office were basically self...

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Lauren Niziol I'm so sorry you are dealing with this! There is a lot to pick apart here. If I were to help resolve this conflict or try to get to the bottom of the abrupt change in culture the first question I would ask is this:
Were these corporate employees involved in directly managing or communicating with property-level staff before the lay-offs?
Or was the job of acting as liaison between the property level employees and corporate the role of the individuals that were laid off?
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