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Amenities - HELP!!
We have a building with zero amenities except for a small outside seating area. So no gym, club room, etc. The only thing we do have going for us is the building is brand new and nice.
Does anyone have ideas for what we could add or do to make the community attractive to apartment hunters vs the competition with amenities? Please don’t suggest putting the rooms on a discount, all of us can lease up a building that is priced...
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Do all of you follow up and require your tenants with ESA animals to provide an updated letter to prove their need for an ESA is still relevant? TIA!

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Tamara Sanchez What state are you in? Different states different regulations. I’m some instances you can verify if the need is still there but it’s a slippery slope that more than likely you will lose. Make sure your rules are according to need and treat an service/support animal as you would a live in aid. Are they unruly and aggressive and it is never up to us to determine the need. You can always remove the care giver if they cause issues but more often than not, the need will always be there.
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Guest Insider A fair housing attorney friend I know says that this is perfectly approppriate for ESA's and at the time of lease renewal.
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Shameless ask...we're in the semi finals of the Philadelphia Business Journal's innovation bracket. We are just a little behind (20 votes). Please support a multifamily supplier and raise visibility for the industry in Philly by voting for Respage. It just takes 10 seconds. Voting ends tonight at midnight (Monday 2/27)

Thanks!

Ellen

www.bizjournals.com/philadelphia/pulse/survey/2023…

Lindsey Smith Voted! Go team Respage!
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Why do I feel like some of us may have posted something similar in our elevators before? #fullmoonneedstomoveon

Why do I feel like some of us may have posted something similar in our elevators before? #fullmoonneedstomoveon
Kristi Bender Raise your hand if you're part of the "it never occurred to me, but now I have ideas" crowd.
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Dave Scruggs Kristi Bender "Challenge Accepted"
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Lilah Poltz OMGosh haha
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Hey All - meeting with my staff weekly, and tomorrow's topic will be best practices for move-in day. What do you do to make move-in day memorable (in a good way) for your residents?

Guest Insider Also, to the above a 24 hr follow up to ensure all is well.
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Lisa Ward Walk the path to the apartment and make sure it is clear of trash, pet waste, etc. When walking the apartment before move-in check “everything”. Does the toilet rock? Is the seat loose? Do the doors squeak when opened? Do all the keys or door codes work? You get the jest. Eliminate any annoyances before they take possession.
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Alex Mann It’s so easy to smile sign paperwork, and hand keys over. Don’t do that. Walk them to their apartment, show them exactly where their parking spot is located, offer a re-tour of the community. Lots of hand holding goes a long way!!
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A HUGE thank you to Dave Holland and all of our FUNsiders Committee who have helped us come up with ways to celebrate MFI's 15th birthday! And an even HUGE-ER congratulations to Joelis Barandica-Rodriguez for being chosen as our first winner!! Joelis, we'll be in touch with information about how to claim your gift card. Everyone else, mark your calendars! We're celebrating the 15th of every month so make sure to check back and see what we're up to... Show more

MFI Birthday Giveaway WINNER!

Multifamily FUNsider Dave Holland announces the winner of our March Birthday Giveaway! Check it out to see who won!

Lilah Poltz WOOHOO 🎊
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Donna Lee shared 2 photos in the Stream Photos album 4 days ago

I wanted to share a story, I over see a community of 1115 apartments homes that has 5 towers and approximately 3000 people, I am blessed with a staff of 35 to 40 depending on season and full staff. I’ve been with these amazing people for 4 years and for the first time ever they were able to bring their daughters to their first Daddy Daughter Dance and Mommy Daughter Dance. These are committed professsioanls who needed extra time off and much... Show more

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Wendy DeSchoolmeester That's awesome 👏
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Lilah Poltz Love this 💖
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How do you feel about tip affidavits as a form of income proof? In the past we have not allowed as a form of proof but open to it potentially. Thoughts?

Katy Schmidt Miles Scruggs that is how I feel, but someone from my group asked as she had used it with a previous company
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Miles Scruggs Katy Schmidt I'm just not sure I see any advantage to that. Affidavit is just a fancy word for someone scrawling with crayon "I swear I make $500,000 a year." on the back of a napkin and signing it. That is an "affidavit". Just because someone uses an official or less common word to describe something, doesn't increase the chances that it is authentic.
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Chris Finetto Yep, done it! But, I only allowed it be a percentage of income. I allow for “other income” it has to be documented, to the extent that it can. 20% or less.
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She isn't charging them anything to clean their house! It is such an act of kindness to help those in need.

Amazing Cleaning Lady

This is so amazing. Not only is she cleaning their house, but also helping to give them a fresh start!

Lilah Poltz This is so lovely! Also, how many PM's just tried calling her to help with a unit lol
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Something tells me this eviction isn't going to work...

Better to Just Burn it All Down?

Lilah Poltz 😬😬😬
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Becky Dotson omg - didn't need to see that! lol
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 With so many property owners reaping the rewards of their multifamily property investments, it's understandable why more are eager to enter the multifamily investment space. Because 'location, location, location' still rules when it comes to making real estate investment decisions, we put together a list of the top multifamily markets to invest in for 2023. Of course, core assets and locations such as Los Angeles, New York, and Miami are al ...

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Question for my lease up folks! What out of the box marketing did y’all do to help generate traffic/get your name out there? TIA!

Guest Insider Www.showmyproperty.tv has a lease up package for Social and it includes influencer marketing amongst other strategies.
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Guest Insider Apartments Geo Fencing.
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Gerry Hunt It is not really out of the box ~~ Facebook Market Place just generated over 2000 leads in the last seven days for one of my clients.
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Hello Everyone! Anyone good with design/ideas?! This is the front desk at my property that used to be for the concierge which we no longer have. I don’t want this to be a wasted space. Any ideas what we could do with it. (No construction or painting.) thanks for any ideas!

Hello Everyone! Anyone good with design/ideas?! This is the front desk at my property that used to be for the concierge which we no longer have. I don’t want this to be a wasted space. Any ideas what we could do with it. (No construction or painting.) thanks for any ideas!
Guest Insider I was going to say coffee/tea bar but I love Rebecca Ross Gilinsky 's idea of a specialty pop up shop that rotates from month to month.
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Guest Insider Business center. Easy transition
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Kimberly Price Coworking space?
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This was true seven years ago, and it’s STILL true TODAY…💕💕💕

This was true seven years ago, and it’s STILL true TODAY…💕💕💕
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Any tips for busting residents who illegally AirBNB their apartments (short of booking them yourself)? It's a lease violation with us as it is at most communities. We have a few active listings at my property and I want to bust them stat. Most of them are using our model photos.

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Elizabeth Medina I tried this once and AirBnB told me I needed to work it out directly with the host.. but the thing is, the host wasn’t even the lease holder… we did finally get it taken down when we issued a 7 day notice to the lease holder, though.
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Guest Insider Our HOA contacted them and they blocked our neighborhood.
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Guest Insider I was a floating community director in Nashville and one of our properties was struggling big time with occupancy just because of a flooded class A market in the area. They opened it up to AirBnBs and regretted it big time! The guests would destroy the lobby and amentities area on the regular and when I was there helping, one of them busted a floor to ceiling glass window in the games room with a pool ball. Of course bc it was an Airbnb guest and no one knew which Apt they were staying in, no one was able to be held accountable. We screen our residents for a reason! Welcoming in an Airbnb next door to our residents leaves huge doors open for issues. I wouldn’t encourage them at all! It’s now like the Craigslist of traveling.
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