TOPIC: Best Property Management Software? MRI vs. Yardi vs. RealPage?

Best Property Management Software? MRI vs. Yardi vs. RealPage? 5 years 11 months ago #15601

We manage 1000+ rental units..would you recommend Yardi Voyager, Rent Manager, Property Boss, Property Ware or Buildium.
  • lns
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 5 years 11 months ago #15642

Hi,

I understand you are looking for testimonials however since you mentioned our product specifically, I thought I would say hello, introduce myself and offer to answer any questions you might have. My name is Abbie Huffman and I am the Business Development Manager for Rent Manager® software. Is there a specific need you are looking to meet with your property management and accounting solution?

I am happy to answer any of your questions and hope to connect with you soon.

Thanks!

Best Property Management Software? MRI vs. Yardi vs. RealPage? 5 years 7 months ago #16109

My company is working with Yardi - Voyager, and so far its seems more complicated than we had hoped for. Getting this all set up has been such a hassle. Does anyone know why we have to input flags into the system.
  • Frankie Puentes
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Re:Best Property Management Software? MRI vs. Yardi vs. RealPage? 5 years 1 week ago #17338

:laugh: Yardi is the worst. No customer service at all.... never fix any problems. We have had them for over 10 years. It is a big expense to move to something else. We have looked at many others
  • Alan
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 5 years 3 days ago #17378

Been with MRI for a while. We like the ability to customize. Pretty timely when we request bigger customizations. They have this forum where customers share their customizations which I thought was pretty cool.
  • Anonymous
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 5 years 2 days ago #17383

I'm new here so forgive me if I'm speaking out of turn but I have worked in the programming end of software development. If you can narrow down EXACTLY what you want the software to do and EXACTLY what you want the output to look like, someone (maybe even me) would write the code pretty cheap. If you have custom software written you don't have to settle for what commercial software companies think you want. Just a suggestion.

Best Property Management Software? MRI vs. Yardi vs. RealPage? 4 years 10 months ago #17613

I'm looking at the key differences between OneSite, Yardi, MRI, QB for a client with about 100 units. So far, Yardi is winning in all except the tenant screening. Any words of advice? Don't want to pay for two software providers. Also, if you're doing other things (besides managing), which software have you found to be most useful?

Thanks!

Best Property Management Software? MRI vs. Yardi vs. RealPage? 4 years 9 months ago #17759

Hello,
Can you tell me the pricing on the Investment Management part? We are looking to buy desktop version and host it ourselves. Do they have the investor portal completed as well? Thank you.
  • A. Darensburg
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 4 years 5 months ago #18032

I used to tell everyone that Yardi is fantastic. "Expensive but worth it" I would say. They just released an update that has crippled our business. Nothing works, we can't print checks, enter leases, etc. Reports that we used every day are now completely reconfigured in a way that doesn't work for us at all. It's really bad. Lots of time and $$ lost. As mentioned in previous posts, their customer service is terrible. You log a support case on their website and it just sits there for days without response. There is nobody to call, no point person with knowledge of the software that can talk you through anything. Just reps scattered around the world that review the support cases that are logged by clients. Half the time, they tell us that the issue has been resolved and the case is "closed". Then we realize they fixed nothing at all and have to go through the process all over again until we get a rep that can actually fix the problem. It's really really bad.

Can't recommend Yardi at all anymore. Look elsewhere.
  • Yardi customer
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 4 years 5 months ago #18034

We're sorry to hear about your negative experience with Yardi software and customer service. We would like to connect you with our technical support team. Please connect with us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling toll-free 1-800-866-1124 (and select option 1 for software support). We value client feedback and appreciate you sharing your experience. We look forward to assisting you.
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