TOPIC: Best Property Management Software? MRI vs. Yardi vs. RealPage?

Best Property Management Software? MRI vs. Yardi vs. RealPage? 4 years 5 months ago #18035

I'm looking at the key differences between OneSite, Yardi, MRI, QB for a client with about 100 units. So far, Yardi is winning in all except the tenant screening. Any words of advice? Don't want to pay for two software providers. Also, if you're doing other things (besides managing), which software have you found to be most useful?

Thanks!


Yardi does integrate with other screening providers even though they have their own. From my understanding even if the contract locks you into screening and other services, a lot of the times they don't enforce it if you are using Voyager and you can try out other screening providers because they would never dare to lose their relationship with you. If you want a more robust screening then feel free to contact me. I know talking to a sales rep can bring about biased and sometimes misleading information, but I work for TransUnion so we have the data and the credibility to back up what we say. After working here, I have learned that not all screening is the same and you'll perform better in the long run because you'll have more residents that pay on time and stay longer and you'll have a more efficient and effective screening process. While convenience and all in one solutions are great for the process, sometimes you'll want best of breed if you want your company to perform better in the long run.

As some additional information: we integrate with Yardi and a lot of the other large property management softwares like MRI, , Entrata, Buildium, RentScreener, etc. I work in TransUnion's business unit that specifically specializes in screening for the multi-family sector and we will provide you better coverage and we have extra resources to narrow down results or find additional results. As an example John Smith Jr. applies at your properties. We sift out the criminal and eviction records that are not your applicants by utilizing the credit report information and in addition to that we can find out that John is actually Jonathan and that the record is not John Smith Sr.

As a BIG extra that I feel many people can appreciate is that you get a dedicated account manager and account executive to handle your account so no need to call a generic customer service line that can give sub-par customer service. I'm actually one of those account executives who starts the conversations and will continue to be a point of contact before and after you become a member with us.
Last edit: by Alisa Nguyen. Reason: typos

Best Property Management Software? MRI vs. Yardi vs. RealPage? 4 years 3 months ago #18260

Since it has been 2 years since switching to Entrata Core. What is your opinion now on the software? And if you don't mind, which software did you switch from. We are currently on AMSI and looking at Entrata Core.
  • Avis Gutekunst
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 3 years 2 months ago #21514

Go with Yardi, its a more flexible product and can better be custom adjusted around your needs.

If you do proceed with MRI, scrutinize the auto renew agreement in the contract. MRI is constantly in litigation with former customers over it.

Its rare that an MRI relationship ends without litigation for either party.
  • Anonymous
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 3 years 1 month ago #22665

AGREE with you 110%!! Been in property management for 23 years and have used multiple types of software..YARDI is by far the BEST out there! It simplifies every aspect of a manager's daily work! Yardi tech support is the best in the business. If they do not have the answer on the spot they WILL have it by the end of the day. Real Page was the total opposite. The daily functions required twice as many steps and the reports were just so inferior if you could find one it did not have half of what you needed. Tech support 50% of the time could NOT resolve the issues and in some cases I was told there was no resolution??? A 15 minute task of inputting rents in Yardi would take 2 hours in Real Page.
  • Anonymous
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 3 years 1 month ago #22666

I have never used MRI however Yardi is 110% more user friendly than Real Page and simplifies all of the day to day management tasks. Inputting rents is so streamlined it takes about 15 minutes for 40 residents vs Real Page that takes about 90 minutes for the same task. Reports in Yardi are titled in a very common sense way and include exactly what the manager needs as a snap shot for the month, etc. Real Page Reports are extremely difficult to FIND based on their titles, and once you do find one it does not include the comprehensive information needed as Yardi Reports. Yardi Re-certification process is again streamlined with built in pop up boxes that prevent minor mistakes. The entire lay out of Yardi is much less convoluted as with Real Page, which of course takes much more training and knowing little "tricks" of the software which do nothing but frustrate new users. Tech support for Yardi far surpasses that of Real Page, if they cannot give you an answer on the spot they WILL get back to you that day with some resolve. I have been told by Real Page tech support there IS NO resolution to some of the issues? My understanding is that the draw for big companies to Real Page are their reports? If that IS somehow the case Yardi I am quite sure could not only produce those reports but make them much easier to use and understand.
  • Anonymous
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 3 years 1 month ago #22667

I have been using Yardi for over 15 years and after using CAMS, Boston Post & Real Page... Yardi is the best in the business in terms of over ease, reports and tech support. I have NEVER gotten a tech support person that id they did not resolve the issue on the spot, they escalated it and on the same DAY it was resolved. Real Page 50% of the time could not resolve the issue and would just end the call saying there is no resolution??
  • cheryl page
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 2 years 4 months ago #28582

Try Resman (Residential Management). Developed by a large residential landlord and offered to the public as a profit center. It's cloud based; dependable; excellence customer service; many third party add ons available; and continuous improvement from user fedback. We've used it for 5 years and are continually impressed. Initially picked product for protection from EEO discrimination claims. The front end qualification application has prospect enter his/her info - Resman runs the credit/crime check and matches against Landlord's specific criteria - neutral pass/fail response.
  • Philip Soeder
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 1 year 7 months ago #36098

Argus - i believe is the best property management software. I have used MRI for 4 years and MRI has some flaws. It can not tailor your reports, it is limited reporting schedule, it finally have push notifications, etc
  • Kevin Patterson
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Best Property Management Software? MRI vs. Yardi vs. RealPage? 1 year 6 months ago #37269

Appfolio is easy, reliable and loved everything about it!
  • Anonymous
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Best Software? MRI, Yardi, RealPage, Entrata, AppFolio, Rent Manager 1 year 1 month ago #41026

After 35 years in Multi-family management and experience with most software platforms I can say that Rent Manager is the best product for the best price.

Texting residents? yes. Maintenace App that tracks with photos, time on the job and more? yes. Integrations with many partners? yes. Best price? yes. Ease of use? yes. Multi-family, commercial, HOA, Mobile Home Parks? all yes.

Check it out. kg

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