TOPIC: Problems with Compliance Depot

Problems with Compliance Depot 9 years 2 months ago #9282

I'm trying to join in on Compliance Depot and they are asking our insurance company to do something that is illegal. Can someone message me and let me know how to get around this? I have potential clients out there wanting bids and can't do anything until all this is ironed out.

Re: Problems with Compliance Depot 9 years 2 months ago #9284

Something that is illegal? What are they asking for? I haven't had any issues with them like that.
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Re:Problems with Compliance Depot 9 years 2 months ago #9359

I am guessing they want some sort of language on the certificate about "primary" and "non-contributory" coverage?

Re:Problems with Compliance Depot 9 years 2 months ago #9364

Hello Mj, without getting into all the details, maybe this link will assist you in finding some answers: www.propowerwash.com/board/upload/showth...051-Compliance-Depot

Problems with Compliance Depot 8 years 4 months ago #11698

Compliance Depot is a joke. I have been dealing with them for years. The people that answer the phones are just reps, not insurance agents. They really have no idea what they are looking at as far as certificates of insurances. Yet they hold the power in thier hands of companies like the one I work for from doing business. I really wish management companies were aware of this.
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Problems with Compliance Depot 8 years 4 months ago #11726

I have worked with them in the past, too. As a regional manager, I actually ask in the 2nd or a later job interview if the company works with Compliance Depot or plans to. I absolutely refuse to take a job that has anything to do with them. I never heard of illegal requests, it was just a difficult, slow process that smaller vendors couldn't afford and delayed many necessary projects. I wish they had a sizable competitor!
The following user(s) said Thank You: Lori Snider

Problems with Compliance Depot 8 years 4 months ago #11729

Actually, there are a few competitors out there now.

RMIS came not long after Compliance Depot started up and has Lincoln Property Company and Fairfield Residential as clients.

Notivus is a new credentialing company that signed on First Communities, RAM Partners, and Matrix Residential.

Vendor Verify just started up recently and has Cottonwood Residential as a client.

And I got a letter earlier this month from NetVendor representing Carroll Organization.

Problems with Compliance Depot 8 years 4 months ago #11730

That's good to know. Compliance Depot drove me away from the whole area, though I thought in concept it's a good idea. I'll look at some of these others.

Problems with Compliance Depot 8 years 4 months ago #11733

You are right that the concept is a good idea. The problem has always been execution, primarily due to severe breakdowns with internal communication.

The two best (in my vendor-side opinion) are RMIS and Notivus. RMIS gets the information from us, including our Insurance Agent's contact info, and then initiates contact with the Agent for certificates and certificate renewals. We only get involved if there is an issue, which allows me to focus on other job duties.

Notivus is newer, but seems to be taking the approach of "let's start with the good concept and then figure out what should have been done better with the execution." They have had a hiccup or two, but these have been resolved quickly and a Notivus rep took the time to email me about the steps they had taken to make sure there was not a repeat. That speaks well of their customer-service mindset.

Problems with Compliance Depot 8 years 4 months ago #11740

If you think what they are asking now is illegal. Wait until they start reviewing your applications!!!

In my state, they required us to estimate "POTENTIAL" child support, if a "separated" woman with children applied for an apartment.

The employee of the State Housing and Finance Development, who wrote the state compliance manual, told us that if we estimated child support, she would throw it out during an audit.

In the beginning, they were great. They turned into a nightmare (really I had nightmares).

One of their officers, who had about 6 of my recerts, left and they WOULDN'T tell us anything. They had my files for 2 months before they finally told my regional manager she was gone.

Then, we had to audit all of the files she approved and found tons of mistakes (according to them).

SAVE YOURSELF!!!!!!!!

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