Just to let others know… Compliance depot is still out there and still evil and still screwing with small businesses. If anyone knows how we can recover the money that they owe us for work that we completed please reply.

I did not have any problems with compliance depot. They were very helpful on me submitting all of my documents for the apartment that wanted me to do work for them. They even called my insurance company with me on the phone to tell them exactly what they needed. They did that for vehicle and my liability. Just call them and they will help you instead of trying to do it on line yourself. It is very easy and they are very helpful. At least the three people that helped me. This was recent July, 2019. The company that I am doing work for is even giving me the 99.00 fee that it cost me. So it was a win win for me. Just asked the company that you are doing work for if you can work in the registration fee. If they like you and want your business most of them will do that. Hope this helps

The PM company that forced me to do join Real-Page-Compliance-Depot (I was a vendor) was using Compliance Depot as a cover to NOT pay for work. Even the work done with in contract after being approved. Had to take the PM from Boston to court. Both this PM and Real-Page-Compliance-Depot ADMITTED in emails it's scheme to allow both companies to profit, by scamming the small vendors like myself.

Funny when I asked the PM and Real-Page-Compliance-Depot to answer if they force the big cable companies to pay them $99 a year to service their office for TV, Phones and internet they REFUSED, claiming a privacy issue (what the?).

I won that case against the PM out of Boston.

I ran into a similar situation with CD regarding language in the description of operations on the liability insurance certificate. It got so bad, I finally submitted CD's paperwork to the Texas Department of Insurance for review. Maybe submitting their requests to the appropriate state regulatory agency will help resolve yur problem.

I have had that exact issue with them. They claim they never receive documents, which I know to be untrue as I am CC'd by my agent. I just had one of their people tell me to change the wording on my w9, so it wold work in their system. Sorry, I wont fill out a legal document, thereby perpetrating fraud, so YOU can verify my w9. Next year I am going to back charge my clients that use Compliance Depot for the fees, and for time I invest into their ineptitude. #stadupagainstcompliancedepot

You are absolutely correct. Ryan Homes/NVR uses Compliance Depot for their Vendors. I've had to deal with them for four years and my pay has be cut off 4 times because of them. They never notify you when a document is due or if there is a problem with a document so your account goes non-compliant. Ryan Homes is just as bad with communication so they just cut your pay off with no notice. You can send document after document to Compliance Depot and you're lucky if they update your account after 3 weeks. I've had to call them several times to update my account after sending documents in by fax, email, and uploading on their site and they say they didn't get them. Yet if you look in your miscellaneous folder you can see all of the documents sitting there. I've sent in a W-9 form at least 15 to 20 times in the past 2 weeks and it still has not been updated. They say they will update your file within 24 to 48 hours. Three or four weeks must be the same as 24 to 48 hours to them. Maybe they mean 24 to 48 DAYS. Why Ryan Homes / NVR uses a company that is not even a member of the BBB because they are so bad and has so many complaints against them, is beyond me. Maybe they use them just so they can cut the vendors pay. If I had known how bad Compliance Depot was before I started working for Ryan Homes, I would never have worked there. Ryan Homes could be a good company to work for except for their lack of communication skills with the vendors but Compliance depot pulls them down even further. My advice to anyone that wants to work for a company that uses Compliance Depot is RUN AS FAST AS YOU CAN in the opposite direction. It's not worth it.
I would love to get a class action lawsuit against them for lost wages and to recover the fee I pay them every year for doing such a horrible job. They should also be reported to ICE, the State Insurance Board, 20/20, 60 Minutes, etc. This company needs to be shut down.