It depends on several variables:
1. What type of property do you have ~ Program property ie: Sec. 8, Sec. 42 etc.
2. How many units do you have
3. What Grade is the property? A, B, C, D
4. What is the overall goals for the property and in what time frame
Maintenance:
The standards for some companies are 1 Maint. Tech to every 100 units
I believe the clients needs are better met with a maint. tech with each 75 units.
If you are an A grade you are keeping it to that level on a more detailed level - word of mouth marketing will be awesome!
If you are a B grade or lower property you need more Maint. to take care of the asset that has been ran improperly and ran down with a lot of damages. Build the property back up and get the integrity of the property built back up then word of mouth advertising will be your best friend!
Office:
130 units or less: Manager only
150 units Manager with a second office person possibly part time
230 units Manager, 1 Full Time Leasing and one part time leasing
250 + units Manager, and 2 full time
350 + Manager, 3 leasing, Accounts Manager - all full time
But the total plan has to be made from a budget point of view at any level. What are your over all goals in 6 months, 12 months, 18 months, 5 years? Are you in the red or do you have room to grow to be more successful?
As always you must look after the asset, money, liabilities or possibilities of, occupancy, Customer Service.
Hope this helps!