Our company does not allow us to respond from the site. The potential landlord must send their inquiry w/ questions they want answered, as well as a signed release, to our corporate office.
The corporate office will respond to the basic question, M/I-M/O date, rent rate, if they gave notice, if they owe any $, etc. For subjective questions such as "were they a good tenant", that will not be answered. For the questions "would you rent to them again", that will be answered "if qualified"