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Topic: Does anyone have a written online payment policy?

Julie DeBilzan's Avatar Topic Author
Julie DeBilzan
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We have been asked to provide a resident with documentation that outlines our online authorization agreements/policies. Does anyone have such a policy as an example?
Posted 5 years 3 months ago
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Brent Williams's Avatar
Brent Williams
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Hi Julie! Just wanted to send you a note so you didn't feel lonely - we've found that forms and policy docs are often not shared because they are owned by the companies, so that the community can't readily share theirs.
Posted 5 years 3 months ago
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Julie DeBilzan's Avatar Topic Author
Julie DeBilzan
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Thanks for responding. I wasn't really asking for the policy, just wondering if other properties have a policy. We are trying to decide if it is necessary. But I'm satisfied with the no response because our company has decided not to have one. The terms and conditions from Rent Café that the resident needs to accept before submitting payment is enough for us.
Posted 5 years 3 months ago
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Multifamily Insiders Discussions
The Front Lines
Apartment Leasing
Does anyone have a written online payment policy?