Topic: What are the top 5 best qualities of a great leasing professional?

What are the top 5 best qualities of a great leasing professional?

Empathy, sincerity ,honesty, joy and loves problem solving❤️

Friendliness, honesty, go getter, not afraid of conflict

The ability to relate to all different kinds of people is so important. When I was a LC, I leased butt loads of (sometimes crummy) apartments because by the end of the tour, the prospect and I had made friends.

That they can feel empowered and make decisions

Empathy, honesty and transparency

Confidence

Patience, persistence, positivity, listening skills and overcoming objections.

Good listener, energetic, personable, Goal oriented, patience.

Positive, takes initiative, team player, connects with people, self-confidence and commitment.

great communicator, honesty, self confidence, knowlegable in the product, overcoming all objections ???????? these 5 qualities have helped me close time n time again.

1. Answer the phone!

Kind. Motivated. Creative. Engaged. Team Player.

Knows how to work social media, great customer service, proactive, file organization, effectively communicates w team members

Sense of humor
Sense of humor
Sense of humor
Sense of humor
Sense of humor

It depends on the customer. No one in the world will connect with every customer. This is why leasing is the responsibility of everyone on the team. When we see a lack of connection for whatever reason, it's our job to jump in and make the difference. So the best quality is self confidence knowing that they are amazing just as they are. In addition, they should know that if they do not connect with someone we will have their back. This is a great combination for getting leases.

Customer Service Focused

Be genuine and sincerely connect. It’s easy to do if you naturally have that trait.

1) comes to work early and prepares - walks vacants etc.
2) great Customer Service.
3) dresses professionally.
4) attitude
5) wants to ask for the lease and close !

No experience!

Inviting -be friendly and welcoming to all
Passionate about their product
Focus -give undivided attention to the applicant
Engagement -the ability to get the applicant to picture themselves living there
Follow up - keep that connection active after they leave and are considering their decision

I think you nailed it with these 5!