We follow up at least 3-4 times, then close Lead.

It never ceases to amaze me. We have people that apply for an apartment we have available, then when we followup on items they left off of the application, we never hear from them again. This is after they have paid the application fee! I just had one the other day pester me about an apartment, then they filled out the application, paid the fee, but neglected to send their paystubs as required. I e-mailed them, called them, and crickets. Maybe for the best; maybe their were trying to hide something. Just kind of frustrating.

I know, right? I sometimes feel I keep my leads too long, but then I call them 6-12 months later and am surprised by the fact that they are indeed still looking!

Five alive!

Bug them till their number changes or they say stop Lol close close closeee!!

I know that it's likely not being done, but my view has always been to follow up until:
* They Lease
* They ask you to stop
* You physically can't get ahold of them (meaning the email
address bounces or the phone is disconnected)
When I was still in leasing, I ended up leasing to people LONG after others would have stopped following up.