I understand being frustrated but that is an unprofessional response.

Reasonable? Unreasonable? The fact of the matter is that an apartment complex has owners, they OWN it!! aka PRIVATE Property. Owners of anything should have the right to decide the risk level that they are willing to take. People seem to forget the private property concept. It seems that too many people think that if they want IT (It is almost anything) they are entitled to IT, then someone else is "obligated" to to give it to them... entitlement without any responsibilty or effort. Sad to see hard work, diligence and ethics being forgotten

yes, and they are doing it because many properties are massively unreasonable with their screening criteria

up to a point I agree with the sentiment. If someone has several years of perfect rental history, but a low credit score-why not approve them ? What does paying off a credit card have to do with paying rent? Most people will pay their rent before other bills. The whole point of the credit screening is to make sure they are able and most likely to pay their rent. If they have rented other places for 5 years and never been late what does a 550 credit score mean? It means you will more that likely get paid first.

If the credit score is the only issue, we will ask for a guarantor, an accessible bank account with a year's rent shown for the last 3 months or they can pay the year upfront. Getting an extra deposit does not make up for the 6 months they couldn't pay because they don't know how to handle money.

Since we extend you "credit" by breaking your lease into 12 monthly payments and don't charge you interest.