TOPIC: Referral bonus to realtor or ApartmentList?

Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49677

Managers….. Realtor Question…..?

ApartmentList referred someone….. emailed us over their conversation from the 23rd of the month to the 28th of the month. A realtor then came into the picture on the 29th of the month and the client leased a day later on the 30th.

The realtor is requesting payment because he feels he is the “Procuring Cause” the client leased at the community and has called the office multiple times until he hears what he wants after yelling and yelling.

I believe what’s fair is fair, business is business but ApartmentList referred first. Wouldn’t we give it to them?

How does “procuring cause” work?

Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49678

The referral bonus should definitely go to ApartmentList. The real estate agent can take that up with the client.
  • Leslie LaBauve Diaz
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49679

If a realtor is yelling at you - do not pay him. The bad behavior shouldn’t be rewarded.
Also, if you have a deal worked out with the realtor then this may be covered in the contract - otherwise the prospect needs to pay them, not you.
  • Micah Neighbors
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49680

First referral source in your system
  • Dena Scott Hendry
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49681

No- I had this happen and I got involved (I am a RM) and I let him know I was not paying him as he was not the source of the person finding the property. He was a real jerk but I am also a licensed Broker and I just gave it right back to him. I didn’t pay and we never heard from him again.
  • Shelly Griggs
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49682

Sounds to me the tenant found the unit they wanted and possibly told a realtor friend who is trying to obtain a "finders fee". If there is nothing in writing in your ads and you weren't listed on the mls you definitely don't have to pay anything...that's without considering first point of contact was apartmentlist.
  • Matthew Goelze
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49683

Unfortunately they may have looked at Apartment List first and you have a contract with them if they are first source. But the realtor actually escorted them and brought them in. So they secured the lease. Kinda like commissions who ever tours get the lease. The only thing is you have a contract with apartment list at a set rate.
I would pay them both out.
You may need that realtor down the road and word gets around if you use locators.
  • Erin Higgins-Smith
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49684

They don’t owe realtors anything if their is not a signed agreement in advance
  • Michelle Spencer Tressler
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49685

Locators and realtors you don’t have a contract with. But I’m sure locators fees are advertised and it’s called good ethics.
  • Erin Higgins-Smith
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Referral bonus to realtor or ApartmentList? 3 months 4 weeks ago #49686

Even if it was advertised the realtor would not be procuring in this case. I worked in real estate management for many years. Yes it is frustrating when a customer doesn’t follow protocol for realtor referrals. However I can say pretty confidently that if tables were turned the realtor would not agree to pay two referral fees for a buyer/seller referral. So sometimes it isn’t about good ethics. Too many pieces to this scenario that are unknown to give it a confident answer IMO.
  • Michelle Spencer Tressler
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