What is everyone doing for leasing collateral after tours? Have you gone paperless?

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4 years 1 month ago #62078 by Christine Joy
What is everyone doing for leasing collateral after tours? Have you gone paperless or are you still handing out folders with flooplans? If you have gone paperless what are you doing?
Thank you!
4 years 1 month ago #62078 by Christine Joy
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4 years 1 month ago #62079 by Paige Koly
I may be set in my old school ways- but I think it is still important for all prospects that walk in, walk out with something to physically remember you by!
4 years 1 month ago #62079 by Paige Koly
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4 years 1 month ago #62080 by Kathi Marie
Paige Koly i usually have a flyer i can download for the property which has all our info on it. or at the very least a business card. Something to trigger their memory.
4 years 1 month ago #62080 by Kathi Marie
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4 years 1 month ago #62081 by Paige Koly
In a digital world, personal community touches are greatly appreciated! happy leasing!
4 years 1 month ago #62081 by Paige Koly
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4 years 1 month ago #62082 by Kathi Marie
Paige Koly kind of goes to follow up calls (or texts) after showings. I learned old school customer service back in the day when I worked at a large trauma hospital. Some things never leave you. You just learn how to incorporate them into this new phase we are in. I will say this, I don't miss hand signing lease paperwork!! haha
4 years 1 month ago #62082 by Kathi Marie
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4 years 1 month ago #62083 by Katie Singleton
Video follow up with attachments are a great way to personalize the post tour follow up and set yourself apart from the traditional model of a brochure and business card!
4 years 1 month ago #62083 by Katie Singleton
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4 years 1 month ago #62084 by Cyndi Daniell
goodness, I don't even meet with prospects anymore; 100% self-guided tours with automated follow-up!
4 years 1 month ago #62084 by Cyndi Daniell
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4 years 1 month ago #62085 by tracie clemenz
Cyndi Daniell How do you do that? You haven’t had anyone take anything?
4 years 1 month ago #62085 by tracie clemenz
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4 years 1 month ago #62086 by Cyndi Daniell
Tracie Clemenz nope everything is online and the follow up is all automated. I’m a one woman show for 160 units and 3 commercial plazas
4 years 1 month ago #62086 by Cyndi Daniell
Tabatha Nicole Fredianelli
4 years 1 month ago #62087 by Tabatha Nicole Fredianelli
I like to have both options. Personally I like to walk away with material, but I recognize that a lot of people prefer a follow up with a digital brochure.
4 years 1 month ago #62087 by Tabatha Nicole Fredianelli
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4 years 1 month ago #62088 by Karen Mallinger
We have collateral, but obviously, it's up to the preference of the prospect. I've shopped places that are paperless, and it feels so impersonal. If someone prefers paper, it should be an option.
4 years 1 month ago #62088 by Karen Mallinger
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3 years 9 months ago #636671 by George Paulin
3 years 9 months ago #636671 by George Paulin