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Topic: What is everyone doing for leasing collateral after tours? Have you gone paperless?

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Christine Joy

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Posts: 1

What is everyone doing for leasing collateral after tours? Have you gone paperless or are you still handing out folders with flooplans? If you have gone paperless what are you doing?
Thank you!

👍: George Paulin

Posted 1 year 8 months ago

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Paige Koly

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Posts: 2

I may be set in my old school ways- but I think it is still important for all prospects that walk in, walk out with something to physically remember you by!

Posted 1 year 8 months ago

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Kathi Marie

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Posts: 15

Paige Koly i usually have a flyer i can download for the property which has all our info on it. or at the very least a business card. Something to trigger their memory.

Posted 1 year 8 months ago

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Paige Koly

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In a digital world, personal community touches are greatly appreciated! happy leasing!

Posted 1 year 8 months ago

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Paige Koly kind of goes to follow up calls (or texts) after showings. I learned old school customer service back in the day when I worked at a large trauma hospital. Some things never leave you. You just learn how to incorporate them into this new phase we are in. I will say this, I don't miss hand signing lease paperwork!! haha

Posted 1 year 8 months ago

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Katie Singleton

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Video follow up with attachments are a great way to personalize the post tour follow up and set yourself apart from the traditional model of a brochure and business card!

Posted 1 year 8 months ago

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Cyndi Daniell

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Posts: 4

goodness, I don't even meet with prospects anymore; 100% self-guided tours with automated follow-up!

Posted 1 year 8 months ago

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tracie clemenz

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Posts: 11

Cyndi Daniell How do you do that? You haven’t had anyone take anything?

Posted 1 year 8 months ago

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Cyndi Daniell

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Tracie Clemenz nope everything is online and the follow up is all automated. I’m a one woman show for 160 units and 3 commercial plazas

Posted 1 year 8 months ago

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Tabatha Nicole Fredianelli

I like to have both options. Personally I like to walk away with material, but I recognize that a lot of people prefer a follow up with a digital brochure.

Posted 1 year 8 months ago

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Karen Mallinger

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Posts: 36

We have collateral, but obviously, it's up to the preference of the prospect. I've shopped places that are paperless, and it feels so impersonal. If someone prefers paper, it should be an option.