I find myself using property manager rather than community manager many times. I have read on this site as well that people get that difference. But if you are truly a Community Manager, and you tell your residents that you care about them, do you show it? If you show it what do you do to show it?
When the residents first are moving in and either they are doing it themselves or they have a moving company, do you stop by and ensure that everything is OK with their unit and are there any immediate concerns you need to be make aware of?
Once a month or once a quarter do you have a community get together in honor of the new tenants and welcome them into the community and have other introduce themselves?
After they have lived there for a month, do you go by and see if everything is going as they expected? Check to see if everything is working in the quarters?
Leave a little note or call periodically to ensure they are happy with the conditions and the service they have?
Do you show respect for your community residents regardless of his or her employment or educational level? The dignity of your resident and their family is a not negotiable.
Do you send a card on their anniversary of moving in and thank them for staying in the community?
After the maintenance work, do you call them, rather than they call you to see if they were satisfied with the service and was everything cleaned up after the service was done?
I could go on and on, but I think there are many other ideas out there where managers show their residents that they care about them in their community!