I have a question for you.
I was in a residents apartment yesterday on a maintenance call, and when I went to the apartment it would appear that this resident has not cleaned his bathroom, kitchen or apartment once since he moved in and it will be a year in July.
Have you ever experienced anything like this? How would you address it? Would you address it? Would you offer a renewal with conditions?
I am truly at a loss as this is the first time I am encountering a situation like this.
Thank you in advance.