Sorry to be late in joining in this conversation. If you are a member of NAA (National Apartment Association), they have an Emotional Support Animal Toolkit on their website,
www.naahq.org. This is a wonderful tool to us, and includes forms to request an accommodation, a form for the health care provider to complete, and even scripts for your team to use. That being said, I LOVE Ann's idea of adding language that states the health care provider will agree to testify in court if necessary.