Topic: Absolutely brilliant way to promote learning residents' names

I'm reading Tony Hsieh, CEO of Zappos's book, Delivering Happiness, and came across this fantastic way to learn names and information about each other:

In most companies, logging in to the computer systems requires a login and password. At Zappos, an additional step is required: a photo of a randomly selected employee is displayed, and the user is given a multiple-choice test to name that employee. Afterward, the profile and bio of that employee are shown, so that everyone can learn more about each other.

WOW! What a fantastic idea, and would be absolutely wonderful solution to knowing more about our residents. Property management software companies, make this happen!

What a great idea! Thanks for sharing it.
:)

Can we start with their pets? I tend to remember who goes with which pet first? Just kiddddddinnnng. It is a great idea. Love it, too!

We take pictures of all animals with their owners. That way, should they ever get separated, we will know who the pet belongs too. We've had a few cats that escaped apartments without notice. I print a copy of the picture too. :)

What a great idea! I suspect it warms the hearts of your pet-owning residents to know that management cares about retuning an escapee (and it gives you a handy record in case you have a repeat offender).

I have to say I have mixed feelings about this method of remembering tenants.

If I were employed by a large firm, I see the benefit of "virtually introducing" all the employees to each other, and I think this "login method" is brilliant, as you stated.

But then I thought about your suggestion of using it to get to know residents better and tried to see it from a resident's point of view.

So I see myself leaving an apartment with my family and a leasing agent that I have not dealt with comes by. "Good morning, Mr. McKeegan!" Although I do not recognize the person, being known by her would be quite impressive. I would probably feel good about choosing this particular complex.

If she addressed my wife as well, I would still feel good. But if she were to greet my teenage daughters by name, then I would become concerned. How does she know that? Why does she know that? Is she some sort of stalker? And what if these same details were known by some of the maintenance staff? I would almost be ready to move to a complex where nobody cared about me.

I do think your idea is good, but I also think a lot of planning would have to go into it as far as limiting what the staff could learn about me. Many people are concerned about privacy and protecting their identity. If such a program were adopted by a complex, at the very least it should start out as an opt-in program, as it probably is with Zappos.

So this doesn't have to do with anything with Fair Housing right? I am new to this.

I can't see this having any problems with Fair Housing, unless you rent to vampires.