Reply: Challenge: Building the Perfect Resident Renewal Letter

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Rose M

I like this one!

I address mine to the residents using their full names on the envelope and at the top of the letter, but then I use their preferred nickname to start the letter greeting.

Such as:

"Michael and Elizabeth Smith" on the envelope, and

Dear Mike & Liz, on the inside.

Posted 10 years 1 month ago

Kimberly Price

I've always liked have it addressed to all occupants and pets as opposed to the standard Dear Resident.

John, Rosie, and Fido

Can you believe it's been a year?

Posted 10 years 1 month ago

Sandy Martin

I just had an experience in my renewal letter that said "...goes month to month." Well, they thought it was at the renewal rate. We charge an extra fee for month to month leases. That wasn't clear in my renewal letter. It is now.

Posted 11 years 1 month ago

Anonymous

I would say
1)A response deadline
2)how to respond if they want to renew(call,come in, etc.)
3)We charge a month to month fee so if they do not call and renew it is automatically going month to month so we put that in our letters as well.

Posted 11 years 1 month ago

Brent Williams

That's why we are building our own, Rose! First question is what elements should we be including in the letter itself? Here are a few I can think of:

1) Benefits to living at the community
2) The price
3) If there is an increase, why there is an increase
4) Indication that the community actually does want them to stay!

What other elements should be included in the renewal letter?

Posted 11 years 1 month ago

Rose M

My letter is lame and boring! So when you find the perfect one, please share it.

:)

Posted 11 years 1 month ago

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Challenge: Building the Perfect Resident Renewal Letter