Topic: MOVE-in procedure by Manager

The way a Manager Moves in the new resident apparently is critical for Resident Retention.
What does your manager do on their move-in procedure?
How much time do they take to move-in, on average?

thanks,

Having done both conventional and Tax Credit; what I will say is that I prefer conventional because more needs to be spelled out with Tax Credit. In my experience with Tax Credit, the lease and all addendums was some 40 pages. Then, you need to do the move in inspection and trade $$ for keys. In my case, the Tax Credit property was designed for folks with special needs and each part of the lease needed to be thoroughly explained. My record was FIVE move ins in one day, we did all the move in inspections, and then did the lease signing for EACH resident individually (each person's agreement was different, depending on a number of factors and we needed to keep all information confidential). I had 10-15 minutes between each move in for a 'comfort break'; but these took anywhere from 45 minutes to an hour each. With conventional lease signings, I could knock one out in about 20 minutes (lease documents were only some 20 pages in length, and most residents did not have a disability to contend with).

How a move in is handled also directly impacts whether the resident will eventually leave the unit with damages and owing a balance.