The fact that a non-disabled resident is complaining about a disabled resident does not make an approved request for accommodation no longer reasonable. If the sauna were to stop working and unable to be repaired, this would be a reason to claim the request that was approved two years ago is no longer reasonable, but just because someone else complains that they can’t use it when it is closed is not an acceptable reason to reverse the accommodation.
We definitely don’t want steam showers in the units as that would cause mold. We live in a very moist state. (why the builders put plain old drywall in a bathroom with no window, I'll never know.)
The fair housing bureau believes it IS a reasonable request to allow the resident to use the sauna after public hours, because it doesn’t interfere with any other residents use.
Yes, he not only had to provide a doctor’s note (actually he provided three), he also had to have his primary care doctor submit an official reasonable request for accommodation form to our corporate office, who checked with the fair housing bureau before approving it.
His reasons for needing privacy are genuine. He has had recent surgeries and medical procedures due to cancer and some related issues. The evidence of such is very apparent when dressed for sauna use, and the medications he must take affect his ability to answer the inevitable questions that would occur if he were undressed around others. It has been determined by his doctor that stress has been severely detrimental to his health so they are recommending that he eliminate as much of it as possible if he is to have any hope for recovery.
It’s true; I do want to make everyone happy- even the resident who calls to swear at me because he saw that another resident was permitted to use the sauna after hours, so now he wants to use it after hours too. Obviously, we aren’t able to tell him about the other residents’ reasonable accommodation.