Topic: Cost to Move
Hi Kymberly,
My name is Norma Baldit I am a property manager this is my first time on Multifamily Insiders.
I hope I can be of help.
We pass out our resident referral flyers to all our tenants door to door at less 3 times per week.
We post them in our laundry rooms, mail rooms, community Broad in our leasing office, we attach them to all or work orders, Floor plans, Rental applications and remind every one who comes in our office daily.
Our Move in flyer at this time shows $49.00 1st months rent for qualified applicants.
We also attach them to our resident referrals so our residents can give to their friends, co-worker or who ever they would to give them to.
This way they will know right off what our move in SPL is.
Next time I will try and attach one of our flyers.
We also tell our tenants when they said they are thanking of moving, what can we do to keep you and why are you moving.
This shows them that we care and want to keep our tenants they thank about it and some times stay, other times they still move due to something that we can not help them with.
Some times they are looking for a larger unit or smaller one I let them know that we would be happy to transfer them and let them know how happy they are here that they may not be if they move. And they would have to complete their lease at their new place before they could return.
Thanks
Norma Baldit
Hope this will help you.
:cheer:
My name is Norma Baldit I am a property manager this is my first time on Multifamily Insiders.
I hope I can be of help.
We pass out our resident referral flyers to all our tenants door to door at less 3 times per week.
We post them in our laundry rooms, mail rooms, community Broad in our leasing office, we attach them to all or work orders, Floor plans, Rental applications and remind every one who comes in our office daily.
Our Move in flyer at this time shows $49.00 1st months rent for qualified applicants.
We also attach them to our resident referrals so our residents can give to their friends, co-worker or who ever they would to give them to.
This way they will know right off what our move in SPL is.
Next time I will try and attach one of our flyers.
We also tell our tenants when they said they are thanking of moving, what can we do to keep you and why are you moving.
This shows them that we care and want to keep our tenants they thank about it and some times stay, other times they still move due to something that we can not help them with.
Some times they are looking for a larger unit or smaller one I let them know that we would be happy to transfer them and let them know how happy they are here that they may not be if they move. And they would have to complete their lease at their new place before they could return.
Thanks
Norma Baldit
Hope this will help you.
:cheer:
Posted 13 years 1 week ago
Hello!
You have a very good question. I feel that many renters do not consider the overall cost of moving and how renewing their lease could actually save them money. At my community, I've tried many different ways to capture renewals and a few things have worked for me. Instead of using another community's letter, I would go ahead and create one based upon the cost of moving for your area. Have you already started a letter or list? I wouldn't mind looking over it to help you out.
Are you having problems getting your residents to renew? If you are available, I can Skype with you sometimes and would be happy to give you any pointers on how to be as successful as possible with capturing renewals. (My community is doing very large rate increases and we've still been successful!)
Skype: sierravista.apartments
Talk to you soon!
Denny Humphrey
You have a very good question. I feel that many renters do not consider the overall cost of moving and how renewing their lease could actually save them money. At my community, I've tried many different ways to capture renewals and a few things have worked for me. Instead of using another community's letter, I would go ahead and create one based upon the cost of moving for your area. Have you already started a letter or list? I wouldn't mind looking over it to help you out.
Are you having problems getting your residents to renew? If you are available, I can Skype with you sometimes and would be happy to give you any pointers on how to be as successful as possible with capturing renewals. (My community is doing very large rate increases and we've still been successful!)
Skype: sierravista.apartments
Talk to you soon!
Denny Humphrey
Posted 13 years 1 week ago
Send me your email and I will send you over a few examples that we have here and ones that I found online a while back...
The best thing to do is research the cost of moving... not too many people realize the hidden charges in moving.. they take into consideration the truck etc but things like reprinting checks, driver's license, time it takes to notify your bills, renter insurance premiums could go up... it's very costly.
The best thing to do is research the cost of moving... not too many people realize the hidden charges in moving.. they take into consideration the truck etc but things like reprinting checks, driver's license, time it takes to notify your bills, renter insurance premiums could go up... it's very costly.
Posted 13 years 1 week ago
Hi Kymberly,
Apartmenthomeliving.com has a flyer that you may be able to use. Here's a link to take a look at it. tiny.cc/9hpm6
If you want one customized to your community make of list of all the things that will cost: truck, time off from work, utilities deposits, new security deposit, first month's rent, KFC & Beer for friends helping with move!
Apartmenthomeliving.com has a flyer that you may be able to use. Here's a link to take a look at it. tiny.cc/9hpm6
If you want one customized to your community make of list of all the things that will cost: truck, time off from work, utilities deposits, new security deposit, first month's rent, KFC & Beer for friends helping with move!
Posted 13 years 1 week ago
I have been trying to find a copy of the cost to move flyer as well! Im currently putting together one for my property but would like to see some others to make sure we are not leaving anything out. Thanks for sharing!!!
Gina
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Gina
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Posted 12 years 8 months ago
I was asked about the forms I had on cost to move and flyer to residents and door hanger. The forms are under file bank with door hanger under apartment forms and renewal flyer under resident notices. Let me know if there are any other issues, and we'll try and get it fixed.
Posted 12 years 8 months ago
I was asked about the forms I had on cost to move and flyer to residents and door hanger. The forms are under file bank with door hanger under apartment forms and renewal flyer under resident notices. Let me know if there are any other issues, and we'll try and get it fixed. Also MFI has a great tool at the following location: www.multifamilyinsiders.com/home/apartme...over-cost-calculator
Posted 12 years 8 months ago
I guess I would first look at the reason for moving. If they have another job in another state that is one thing. If they have a change in jobs and getting less pay, that is yet another, and I could go on. The ones I really look at are those which are moving and staying in the same town and there have not been changes which would cause them to move.
Then it comes down to the real reason for the move. It maybe the Customer Service they are not getting in maintenance and other areas. It may be they no longer feel safe and I could go on. Money may not be the issue.
I would want to know the reason for the move and when you have that, then you know how to approach retaining your tenant. Tenants move for a reason and money is not always the reason. Focusing always on the money may cause us to miss the real issue.
My deal was calling and either visiting the tenant or if they felt better being at the office and I openned up with, you are moving and I just wanted to know if there was someplace we let you down and did not meet your expectations and what can we do, to make it better? Sometimes one is surprised in a possitive way what comes out and what they learn.
Some may see this as being weak and I see it as careing about your residents and wanting to know how you may improve upon their experience or present and future tenants.
Then it comes down to the real reason for the move. It maybe the Customer Service they are not getting in maintenance and other areas. It may be they no longer feel safe and I could go on. Money may not be the issue.
I would want to know the reason for the move and when you have that, then you know how to approach retaining your tenant. Tenants move for a reason and money is not always the reason. Focusing always on the money may cause us to miss the real issue.
My deal was calling and either visiting the tenant or if they felt better being at the office and I openned up with, you are moving and I just wanted to know if there was someplace we let you down and did not meet your expectations and what can we do, to make it better? Sometimes one is surprised in a possitive way what comes out and what they learn.
Some may see this as being weak and I see it as careing about your residents and wanting to know how you may improve upon their experience or present and future tenants.
Posted 10 years 7 months ago
I'm with Nate on this issue.
If residents are leaving your community over a $5-$15 monthly increase, then surely there is some other issue or issues that are a factor in their decision. Our community raises rates by that much yearly. This year on top of that normal increase, we had a separate increase which raised 1 bed room apartments by an extra $25 and 2 bed rooms by an extra $45.
My position in our community and the image that I have tried to foster with our residents allows them to relate to me devoid of the direct anger and personal affront that they bring to management when discussing their feelings about many issues.
While I can assure you that the cost of moving elsewhere IS a determining factor in several more upset residents decision to stay, the audacity of hanging a flyer on their doors "reminding" them of those facts may well have driven some of them over the edge into leaving. It also bears mentioning that any visitors that our residents have who may be considering moving to our community or who happen to read one of these flyers may leave us with the opposite results that we are trying to attain.
Communication is key here and utilizing your full staff is critical. Many residents, justly or unjustly, see management and all the office staff as "living in an Ivory Tower", unable to relate to them and their issues. Who among us feels comfortable opening up our true, untainted feelings to the guy or girl that calls us on the 7th to remind us that our bills are overdue?
Maintenance staff and commonly employed outside contractors can uncover more about resident's true positions in a few minutes of casual banter than the office staff can ever know from upset or irate phone calls and office visits.
I love Nate's way of setting up a face to face meeting that apathetically seeks to give residents an open and somewhat private forum for their concerns. Nothing says "management cares" like giving a resident individual, undivided attention. This alone can help to dispel the "Ivory Tower" image.
For far more than just a rental increase situation we must focus on the issues of our our particular communities on an ongoing basis and do everything that time and budget will allow to address those issues in a preemptive fashion.
As far as the "cost of moving" flyer, I think perhaps that would be received best as part of your community newsletter. A bit less "in your face" but still delivered to every door.
If residents are leaving your community over a $5-$15 monthly increase, then surely there is some other issue or issues that are a factor in their decision. Our community raises rates by that much yearly. This year on top of that normal increase, we had a separate increase which raised 1 bed room apartments by an extra $25 and 2 bed rooms by an extra $45.
My position in our community and the image that I have tried to foster with our residents allows them to relate to me devoid of the direct anger and personal affront that they bring to management when discussing their feelings about many issues.
While I can assure you that the cost of moving elsewhere IS a determining factor in several more upset residents decision to stay, the audacity of hanging a flyer on their doors "reminding" them of those facts may well have driven some of them over the edge into leaving. It also bears mentioning that any visitors that our residents have who may be considering moving to our community or who happen to read one of these flyers may leave us with the opposite results that we are trying to attain.
Communication is key here and utilizing your full staff is critical. Many residents, justly or unjustly, see management and all the office staff as "living in an Ivory Tower", unable to relate to them and their issues. Who among us feels comfortable opening up our true, untainted feelings to the guy or girl that calls us on the 7th to remind us that our bills are overdue?
Maintenance staff and commonly employed outside contractors can uncover more about resident's true positions in a few minutes of casual banter than the office staff can ever know from upset or irate phone calls and office visits.
I love Nate's way of setting up a face to face meeting that apathetically seeks to give residents an open and somewhat private forum for their concerns. Nothing says "management cares" like giving a resident individual, undivided attention. This alone can help to dispel the "Ivory Tower" image.
For far more than just a rental increase situation we must focus on the issues of our our particular communities on an ongoing basis and do everything that time and budget will allow to address those issues in a preemptive fashion.
As far as the "cost of moving" flyer, I think perhaps that would be received best as part of your community newsletter. A bit less "in your face" but still delivered to every door.
Posted 10 years 7 months ago
RENEWING VS. MOVING
Let’s Do the Math…The Savings of Renewing
By renewing your lease for another 12 months it will cost you no more than
about the cost of a dinner and movie date night once a month!
Moving to a new home will cost you much more!
Thinking about moving at the end of your lease term to save money? Other communities move in specials may look pretty temping, but we think you’ll be surprised exactly how much a “move in special” can cost you. Let’s look at the costs of moving…
• Moving Truck Rental $100 - $200
• Gas $50
• Moving/Packing Supplies $75 - $150
• Cleaning Supplies $10 - $50
• Food/Drinks for friends that help you move $25 - $100
• Eating out your first week until your new home is set up $75 - $150
• Buying new food & household supplies lost in the move $50 - $100
• Utility transfer fees $75 - $100
• New Security Deposits $300 - $500
• New Pet Deposits $150 - $400
• New Application Fees $25 - $50
• First Month’s Rent $600 - $800
• Stress of searching, packing & moving? Priceless!
When you add that all together, you could be looking at close to $1200 on the low end and $3000 or more on the high end to move from your current apartment. $3000 is pretty unlikely but $1000 – $2000 in expenses is quite reasonable. Even if rent is a little cheaper at the new place, compare that with what it’s going to cost you to move.
In most cases, staying at your current place makes more sense economically. Don’t forget about the inconvenience of an address change, the annoyance of trying to sort out what cable plugs into what appliance and where, packing & unpacking, and the search for that new place to live.
Don’t Delay, Renew Today!
As a thank you for renewing we will have your
carpet cleaned at no charge to you!
Let’s Do the Math…The Savings of Renewing
By renewing your lease for another 12 months it will cost you no more than
about the cost of a dinner and movie date night once a month!
Moving to a new home will cost you much more!
Thinking about moving at the end of your lease term to save money? Other communities move in specials may look pretty temping, but we think you’ll be surprised exactly how much a “move in special” can cost you. Let’s look at the costs of moving…
• Moving Truck Rental $100 - $200
• Gas $50
• Moving/Packing Supplies $75 - $150
• Cleaning Supplies $10 - $50
• Food/Drinks for friends that help you move $25 - $100
• Eating out your first week until your new home is set up $75 - $150
• Buying new food & household supplies lost in the move $50 - $100
• Utility transfer fees $75 - $100
• New Security Deposits $300 - $500
• New Pet Deposits $150 - $400
• New Application Fees $25 - $50
• First Month’s Rent $600 - $800
• Stress of searching, packing & moving? Priceless!
When you add that all together, you could be looking at close to $1200 on the low end and $3000 or more on the high end to move from your current apartment. $3000 is pretty unlikely but $1000 – $2000 in expenses is quite reasonable. Even if rent is a little cheaper at the new place, compare that with what it’s going to cost you to move.
In most cases, staying at your current place makes more sense economically. Don’t forget about the inconvenience of an address change, the annoyance of trying to sort out what cable plugs into what appliance and where, packing & unpacking, and the search for that new place to live.
Don’t Delay, Renew Today!
As a thank you for renewing we will have your
carpet cleaned at no charge to you!
Posted 8 years 9 months ago